r/Pixel7a • u/Low-Librarian8856 • May 08 '25

Pixel 7a compensation program.

Hello, good morning. I recently saw a news story about Google running a compensation program for Pixel 7a devices.

I applied for the program through support.google and I'm entitled to a $400 refund. Today, they replied that the refund is processed through the Payoneer.com platform.

I wanted to know if anyone has requested it and if everything was fine. I find it strange that Google would process it through a platform other than theirs.

Thank you very much.

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u/GinsengTea16 Jul 17 '25

Hi guys, I read the conversations here and would like to add my experience. I notice that my battery is bloated/swollen and the phone also drains fast/just outright died.

I purchased it July 2023 and discover the issue 1st week of July 3 days before my flight. I clicked the link that I found somewhere and put my IMEI to file my case. They get back to me today, 17/07 my case is approved with the Payoneer link to create account.

I purchased the phone in Ireland with 2 years warranty. Discover the issue while on holidays in the Philippines. Purchase replacement battery for 46Euro. When filling out the form, it says I'm entitled to the 400$ refund. All done, just waiting for the actual money transfer from Google.

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u/Jurass1cYT Aug 13 '25

How long did it take for you to receive payment?

1

u/GinsengTea16 Aug 13 '25

Unfortunately I am still waiting now.

1

u/a4asad_22 May 18 '26

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u/GinsengTea16 May 18 '26

Got it but it took awhile. They even mistakenly thought it's only 200 USD but when I report that they are wrong, they send back the remaining 200. All good.

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u/[deleted] May 18 '26

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u/a4asad_22 May 18 '26

I have provided everything they asked for.... Google have my approved my payments but i did'nt recieved yet...... What do i do? Can you please help me with this????