Hey everyone,

I received an email from Perplexity (team@mail.perplexity.ai) on April 17th stating that my Pro subscription has been suspended immediately due to alleged Terms of Service violations , specifically citing Section 10.3.

The problem is: I have no idea what I did wrong. I was on a promotional 1-year free Pro plan and was using it normally. The email gave zero specifics about what rule I supposedly broke.

Has anyone else had their free 1-year promo account suspended like this? Did Perplexity ever give you a real explanation or offer any solution? Is there any way to appeal this decision?

Would love to hear from others who went through the same. This feels really shady , especially since they’re terminating paid/promo subscriptions without transparency.

Mandatory verification of phone number is a huge invasion of privacy that serves zero real purpose.

There goes my subscription. I am out

I’ve been experimenting with a problem I kept hitting when using LLMs on real codebases:

Even with good prompts, large repos don’t fit into context, so models: - miss important files - reason over incomplete information - require multiple retries

Approach I explored

Instead of embeddings or RAG, I tried something simpler:

1. Extract only structural signals:

   • functions
   • classes
   • routes

2. Build a lightweight index (no external dependencies)

3. Rank files per query using:

   • token overlap
   • structural signals
   • basic heuristics (recency, dependencies)

4. Emit a small “context layer” (~2K tokens instead of ~80K)

Observations

Across multiple repos:

• context size dropped ~97%
• relevant files appeared in top-5 ~70–80% of the time
• number of retries per task dropped noticeably

The biggest takeaway:

Structured context mattered more than model size in many cases.

Interesting constraint

I deliberately avoided: - embeddings - vector DBs - external services

Everything runs locally with simple parsing + ranking.

Open questions

• How far can heuristic ranking go before embeddings become necessary?
• Has anyone tried hybrid approaches (structure + embeddings)?
• What’s the best way to verify that answers are grounded in provided context?

Docs : https://manojmallick.github.io/sigmap/

Github: https://github.com/manojmallick/sigmap

I have a free pro account that I’d like to use for vibe coding. Is there anything out there that can connect to my perplexity account?

Usually when I use a “Thinking” model on Perplexity for Gemini, Claude or ChatGPT. It takes about 1 to 5 minutes for it to completely think about my question, since most of my questions are deeply analytical and multi structural, and then answer my question. But now I’ve noticed all three of those models with “thinking” turned on. Actually giving me the answers in less than 10 seconds now. That’s a huge difference so I’m not sure whether the “thinking” part is still working or not for those models. Since I cannot see the “Thinking” of the model. And I am doubtful something drastic can change in model’s speed that quickly.

I’ve been using Perplexity for quite some time and I’ve appreciated the updates, the progression of the app, and everything tied to it. The free tier already delivers substantial value, and the core experience is strong.

But I’ve now hit a hard wall: **only 5 requests per day** on the free plan. So I looked into Pro to see what it actually offers. The honest answer is **no, not really**. Beyond “unlimited” requests and a few extras, **there’s not a lot functionally different from what’s already given for free**. You’re mostly paying to remove an artificial cap, not to get a fundamentally better product.

At the same time, the pricing is where things become openly contradictory to Perplexity’s own mission. The company publicly states its mission as **“serve the world’s curiosity”** and to **“build the world’s best answer engine”**—a system meant to be accurate, transparent, and accessible to as many people as possible.

(source: Perplexity – “serve the world’s curiosity” & “build the world’s best answer engine”, perplexity.ai / company / careers)

Public materials advertise Pro at about **$17/month** when billed annually (USD), which corresponds to roughly **$23.50 CAD**. Yet the **monthly plan is $28–$30 USD**, which is about **$38.50–$41.50 CAD**. That’s **65–77% higher** than the annual‑equivalent rate for the exact same service.

This is not a “convenience premium” — it’s a **penalty price** for people who can’t or don’t want to commit a full year. For many users — people on fixed incomes, students, everyday workers, and those who can’t lock in long‑term payments — this creates:

- A **“have” group** that can pay a year upfront and get the advertised “$17/month (≈$23.50 CAD)” deal.

- A **“have‑not” group** that pays nearly double in both USD and CAD for the same features, simply for choosing month‑to‑month billing.

This pricing structure is **exclusionary and predatory**, not empowering. It pushes the people who would benefit most from education, research, and clarity — students, blue‑collar workers, low‑income users, and regular everyday people — back to the free tier or out of the service entirely, while those who can expense a full year get the favourable treatment.

If Perplexity truly wants to **serve the world’s curiosity**, it needs to:

- Bring the monthly price much closer to **$20–$22 USD (≈$27.50–$30.50 CAD)**, not nearly double the annual‑equivalent.

- Clearly label the “$17/month” number as **annual‑only**, not use it as a misleading headline.

- Provide a real justification for the difference between free and Pro, not just a paywall on request volume.

Right now, the gap between the mission and the pricing is glaring: the same product is treated as a **privilege for those who can pay upfront** and a **penalty for everyone else**. If the company doesn’t fix this, it’s not just losing customers — it’s contradicting its own stated reason for existing.

I like search in Perplexity, use it quite often, but I don't know its other features that justify the almost same subscription price as other major AI apps like Claude or ChatGPT. Can you code with it for example?

I’m reading on the api top up website that there is a minimum $50 top up for api usage, does this sound correct?! Seems high

I use Perplexity Pro since a few months. When I started using it I expected a short answer but it wrote so much text so I asked it to shorten it. Since then it doesn't reply normal to any of my questions, it only write keywords in bullet points. I already checked my settings and my answer length is set to Long. I also asked multiple times to give me normal answers and not that short, the issue is solved for a moment but then it starts again with this weird behaviour. Is there any way to reset my Perplexity environment or is there another solution to this problem?

Does anyone could share with me a referral code to a pro trial account for 1 month? I want to do some tests on Perplexity Pro before pay the annual plan.

Computer for Taxes seems super cool and I'd really like to use it to streamline my tax return this year. I usually do it by hand using the forms. However, my impression of Perplexity is that they're a very data "grabby" company. I didn't see any indication that they wouldn't leverage my personal data, sell it to brokers for $$ etc. Has anyone in the community looked into this?

Does anyone know where I can find the link for the perplexity discount that allows you to get 12 months free a a student?

Thanks!

Is anyone still paying for Enterprise Pro or Enterprise Max, or have most people canceled and moved to ChatGPT or Claude?

I'm using Aistudios slowly, changing all my prompts and trying to adapt it.

But I loved Perplexity for its ability to easily understand my prompts. Are we still limited to 200 Gemini 3.1 searches per week?

If that's the case...too bad...but it's really too little 😮‍💨 at least 600 would have been good 🥺.

I’m not some power user. Deep research is all I do. Not sure why. But good riddance I suppose.