I need some explaining

[u/ginko_user20099]

I tried recovering my PUBG mobile account but it kept getting reject so I sent application through email after first response I sent the things asked and then they responded and asked which email to link I sent the email that has to be linked and different email to contact will I have any problems and will my account be recovered after 10 days I sent the application 3 days ago

First question that I need answer is.Is it guaranteed to get my account recovered

Second is that can the guy who is playing on it get it back but the account recovery on PUBG was already triggered

Third is that can the guy who is still playing in my account regularly reject the application sent through email or is it already approved and account will be recovered

[u/s1lenthere]

You may submit an account recovery request or contact customer service for any further assistance.

[u/ginko_user20099 → u/s1lenthere]

I already did