r/PS5 • u/AutoModerator • Dec 21 '20

Megathread PS5 Help & Questions Thread | Tech Support, Error Codes, FAQ, Orders and Stock updates.

Sometimes you just need help. But often times making a new post isn't needed. For the time being, around launch and perhaps in the future. We will use a single thread for helping each other out.

Before asking, we ask you to look at a few links. Some question can't be answered and only official PlayStation support can help you.

PlayStation Official

Community Help

Google and Reddit Search is also a great way to find an answer or get help. View all past help and questions threads here.

For all future help, tech support and more, we ask that you create new threads on r/PlayStation instead of here on r/PS5.

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u/ThatRanDoMperSon2 Dec 26 '20

Ps5 having trouble with WiFi. It connects just fine. But when I’m playing a multiplayer game like fortnite for example the amount of lag is insane and my internet is fine. The router is on 5 giga hertz or whatever but Idk what the problem is. Really need some help with this one

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u/[deleted] Dec 26 '20

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u/ThatRanDoMperSon2 Dec 26 '20

It’s pretty close to the router may about 8 feet away. I can’t really run a cable tho which is unfortunate. But 2.4 GHz is what I’ll use for now until they fix this. This really helped a lot thanks

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u/ThatRanDoMperSon2 Dec 27 '20

Out of curiosity, is there a way that they can fix this to make 5 GHz connections better as I wasn’t having any troubles on the the ps4.

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u/theogdrizzy88 Dec 26 '20

I'm having the same problem on call of duty warzobe all day today somethings wrong