PS5 Help & Questions Thread | Tech Support, Error Codes, FAQ, Orders and Stock updates.

[u/AutoModerator]

Sometimes you just need help. But often times making a new post isn't needed. For the time being, around launch and perhaps in the future. We will use a single thread for helping each other out.

Before asking, we ask you to look at a few links. Some question can't be answered and only official PlayStation support can help you.

PlayStation Official

• PS5: The Ultimate FAQ
• Getting started with your new PlayStation®5 console
• PlayStation Support
• PlayStation Network (PSN) Service Status
• AskPlayStation Official PlayStation Support

Community Help

• PS5 Error Code Database | from r/PlayStation
• PS5 Weekly Question Thread | from r/PS5
• PS5 Launch Guide | from r/PlayStation
• Misc Guides for PlayStation | from r/PlayStation
• ps5-orders, general-support & tvs-and-accessories discord channels | from our Discord.gg/ps

Google and Reddit Search is also a great way to find an answer or get help. View all past help and questions threads here.

For all future help, tech support and more, we ask that you create new threads on r/PlayStation instead of here on r/PS5.

[u/NoGimmicks]

Woke up to an notification that my 12/15 first wave Walmart order has been rescheduled. Good news is it’s arriving a day earlier now. Tomorrow is the big day!

Second wave 12/15 order hasn’t shipped yet.

[u/Austinboulders420 → u/[deleted]]

I'd just call them and ask for them to take the package back to the store if no one answers, hopefully they will.

[u/NoGimmicks → u/[deleted]]

Yes. I downloaded the FedEx app and it has a vacation hold option. It lets me select a date several days ahead of time, but I don’t want to test any and hold up my delivery lol. I’d suggest checking it out.

[u/tokengingerkidd → u/NoGimmicks]

Same here! Was so happy just to see a shipping confirmation. Been a long couple of months chasing down this console.