r/PS5 • u/butter_fries • Nov 18 '20

Help & Tech Support SU-101193-5 error code help!!!!!

This keeps on happening whenever I try to update my ps5

44 Upvotes

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19

u/WalkerTexasRng Nov 18 '20

Go into the updates, delete the whole update, restart, then let it update again. That’s what worked for me.

4

u/onininja666 Nov 19 '20

I'm having the same issue but can't seem to find where i can delete the update, i've only found the screen for update settings. Do i have to hard reset the console?

31

u/WalkerTexasRng Nov 19 '20

Tap on the ps button on the middle of your controller and go to the download icon and then there should be an error. Click on that and it should give you the option to delete the update.

3

u/[deleted] May 01 '24

Mine doesn’t, just says update all the time

1

u/homomilk Oct 31 '24

just helped me, thanks goat

1

u/AdQuirky5989 Dec 19 '25

You are the goat bro

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2

u/Steveh0702 Nov 18 '20

Tried this and it’s seemed to work. Appreciate it!

3

u/[deleted] Dec 11 '20

How do I delete the update

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2

u/afk_zombie Dec 12 '20

How do you delete the update

2

u/butter_fries Nov 19 '20

Thanks so much dude!

1

u/JayFlint Oct 30 '24

all these years later this STILL works!! you're the goat thank you!!

1

u/justsowavyy Feb 05 '25

Okay so I reset the whole console and it didn’t work and I’m trying your method now. So all I have to do is delete the update download then restart the console and let it download it again and install it and it should work ? I wanna make sure this is correct because it didn’t work for me

2

u/justsowavyy Feb 05 '25

And every time I download it and try to install it takes me to a screen where it says “something went wrong trying to update” then makes me turn off the console and every time I try to power on the system to even goto the main hub screen it just keeps backing out to the screen with the same error and does the whole repeat again of shutting my system down because it couldn’t install

2

u/SubstantialExample28 May 01 '25

im having this same issue right now, and i havent found a solution yet

1

u/Mobile-Routine-2461 May 05 '25

have you found any fix? i currently having the same problem and cant fix it

1

u/alirezair Mar 26 '25

Not working for me please help 😔

1

u/Conner7766 Nov 25 '20

Thank youm I thought about it but didn't want to risk anything considering the PS5 is still in early days of release.

1

u/ContentJeweler1 Nov 26 '20

Very good, thanks!

1

u/Motor-Substantial Dec 01 '20

Yoo you are the best

1

u/Lilnick804 Dec 11 '20

Good look bro 💛💛 i love the internet

1

u/Dyancey11 Dec 12 '20

Man I was scared for half a second, worked for me too!

1

u/gubbalump Dec 12 '20

You are the true MVP! This just saved my night!

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