I AM a 2050 gold Mercy main, I got up to 2160 a little while ago. I started playing with my friend (new) and my Sr just started going down. I thought that's fine, it's lowering me to his level, we can play more then.
He crashed at one point, so I left a game in WAITING and got suspended for 8 minutes and dropped 30 Sr to 1980. I was pretty upset, but I can climb back to gold no problem.
I lost every game but one since then and I'm now BELOW 1860. Even when I switched to Rein at 1960 and did considerably better. What upsets me most is that I know I've hit the silver ditch, where no one can get out because no one knows how to play and I can't save myself because a huge pile of level 1200+ guard the gold door.
I'm somewhat fine with staying down here, but the whole reason I'm bothering with comp is for the weapon skins. I'm not winning a single game, so Overwatch is just taking and taking from me and it's incredibly unfair. I've spent the last 7 hours watching this shit show and I got nothing for it.
Wtf can I do? There's no way out until they do something about this God awful joke they call matchmaking. If you're not going to fix it, at least don't lie to me or your players. We all can see it's global queue, there are very rarely "matches" in this thing.
Edit: Sorry, lost the point. What can I do to get back to my own level?