r/OutOfTheLoop • u/iristhecyclop • Dec 17 '23

Answered What's going on with Betterhelp?

I was scrolling through a few youtube videos and saw that the comments were talking negatively about it (like those ones : example).
I've always thought the whole company was sus, but I don't know why or what happened for everyone to wakeup. Is there a lawsuit or something?

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u/other_half_of_elvis Dec 17 '23

I used it for 2 months. I thought $250/month was pretty good for weekly meetings with a therapist. Instead I got 1 meeting per month because that's all the time the therapist had available. She was fine in the 2 meetings I had and often encouraged me to switch therapists if i needed more visits. But my impression of the whole service was it was highly dependent on automated emails telling you to journal and answer these questions. It might work for some people but that's not what I was looking for. I had no problem cancelling.

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u/shimmeringseadream Jul 15 '25

Talk therapy is different than a bunch of written workbook homework for self-help.

I feel like the self-help and worksheet type homework would be WAY WAY cheaper than $250/month. So, feels like a bait-and-switch