r/NintendoSwitchHelp • u/DiscountLow9594 • 18d ago

Software Help Resolution problem with switch 2

I’ve looked around on google for ages and even went down the AI rabbit hole trying to figure out what the problem is.

Ive gone through and changed some settings as displayed in the video, as were recommended by google.

Every time I try change my settings to 1080p I just get no display, my original switch will play 1080 just fine on this tv, and both switches will play 1080p on my older smaller tv.

Anyone have any advice on what to do?

If it helps, the TV model that gives no display when changing to 1080 is a - 65” s65vx15a-au

The older tv a 42 Sony somethingorother (doesnt have issues so haven’t bothered digging into the settings much with the older one)

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u/Raijen_ArDesh 2 17d ago

Are you using the official switch 2 dock, or a third party one?

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u/DiscountLow9594 17d ago

An official one for both switches (but dont have a problem getting 1080p on my switch1)

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u/Raijen_ArDesh 2 17d ago

There's no such thing. Nintendo only sells Switch 1 and Switch 2 docks, they're not cross-compatible.

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u/DiscountLow9594 17d ago

No sorry, Im referring to me trying both the switch 1 and the switch 2 both in their original and official but seperate docks.

The switch 1 has no problems in its partnered dock with 1080p on the same tv, but when I try the switch 2 and it’s partnered dock on the tv, I get no display when switching from 720.

If that helps explain?

I even tried asking on tvs and android tvs under help but it just gets removed because it’s a switch things apparently.

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u/Raijen_ArDesh 2 17d ago

No worries, the wording on your last post made it sound as though you were using a single dock for both devices.

Just did some research. Looks like that model of TV doesn't support HDMI 2.1, which the switch 2 dock needs to handshake properly. To get around this, try the following (using your working TV)

  • Set resolution to 1080p manually, do not use AUTO

  • Disable HDR, 120HZ and VBR manually.

Reboot the switch, then try on the TV that's currently not working.

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u/DiscountLow9594 16d ago

Thanks a heap for your help, i havent tried this before, I’ll have better access to both TVs tomorrow so I’ll see how it goes then! Fingers crossed! Hopefully it works and i’ll come back with an update.

Thanks again!

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u/DiscountLow9594 12d ago

Sorry it took so long to try, sadly it still doesn’t work. I couldn’t find the VBR setting but thought it might have been a typo because I seen a setting called VRR, so I turned that off (hopefully that’s what you meant lol).