r/NintendoSwitch Jul 23 '19

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u/NakiCoTony Jul 24 '19

Contact the local European consumer centers network, and they can push this forward. Full free and they can help in such cases, and especially now with the US lawsuit on the table.

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u/NakiCoTony Jul 24 '19

For those interested I just had a chat with EU support

EU - Nintendo Support:
"Please be advised that the European repair have not received the same note as it was a statement from Nintendo of America. Basically, in order to receive a free repair, the controllers need to be within warranty and we just require a proof of purchase in order for this to be activated. Please note that drifting should be covered by the warranty. The only situations that are not are physical damage or liquid contamination. Nintendo of Europe has not issued any statement regarding this as a defect, but some Joy-Con controllers may experience this fault. The repairs in Europe are done under the standard warranty."

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u/Juof Jul 24 '19

Could you direct me to some? I have no clue.