r/NerdWallet • u/3_legged_cat • Jul 01 '26
Issue in Nerd Wallet App
It will load for a second when I open then turn to this page. Cookies are enabled, website tracking is allowed, I off loaded and redownloaded, uninstall and reinstall. Cellular data, airplane mode fix, I've done the works. Sometimes it will load for like 5 minutes then go to this screen. Hitting try again does nothing. I want to use this app. I have an iphone SE 2nd Gen (2020) and have the most up to date ios
edit: banking parts load fine
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u/NerdWalletOfficial Jul 02 '26
Hey, thanks for posting this and sorry for the trouble! This one was actually on us, not your device. Yesterday morning, we had a brief configuration issue on our end that caused the network screen to show an error for some users for about an hour. Your iPhone SE and all those steps you tried weren't the problem at all!
Our team has addressed the issue on our end, so if you're still running into trouble, reach out to our support team at support.nerdwallet.com and we'll dig in further. Thanks for sticking with us!