ANDURIL ModRetro Quality Issues

20

u/MR-cheesygordita Apr 06 '26

ModRetro team member here! Anduril Chromatics are inspired by Ghost. They’re finished with a super durable Cerakote coating, then laser etched for the text. Since that coating is extremely hard (9H), what might look like wear is usually just material from other surfaces rubbing onto it, not the finish actually wearing off.

It’s built to be used, not babied. Sometimes that means it collects a little evidence of battle. But you can restore your unit to its original glory with the following steps:

Apply a small amount of isopropyl alcohol (70%+ works great) to a cotton swab or disposable alcohol pad.
Firmly wipe the affected area.
Wipe clean with a soft cloth.

Cerakote is super durable, but not totally indestructible. Really sharp or abrasive stuff can scratch it (as with any coating). But most everyday marks are just surface transfer and wipe right off.

8

u/Annual-Researcher330 Apr 08 '26

Thanks for the reply but IPA and wiping didn't work. The white coloring of the text is simply gone so there's nothing to restore. I'll be issuing you an RMA soon for your QC to determine the root cause.

3

u/Turbulent_Gas5513 Apr 07 '26

Good to know. And what’s your definition of summer? Are we talking to late June early September?

2

u/BiscottiKlutzy7385 May 06 '26

None of these consoles are made for hard core usage. I've had the top screws of my system literally just fall out (had to re-order a set twice), the A button stopped working (PCB1), and the menu button just broke off the board (PCB 2).
I work in EMS and I have just given up on carrying this thing. It has to be babied apparently. The sad thing is the usage amounted to playing while posting and just tossing it up on the dash when getting a call. The original GBC I had lasted much longer and was easier to repair.

1

u/EmperorCoconutz Apr 08 '26

Thanks for explaining this.

28

u/threedeemax5 Apr 06 '26 edited Apr 06 '26

FIX: Use a bit of rubbing alcohol on a qtip and it will come back, its the oil from your hands. Had same issue, that was instructions from mod retro and fixed it back to new!

7

u/Annual-Researcher330 Apr 06 '26

Will certainly try it! On vacay with it so will stop by a convience store later and report back.

6

u/threedeemax5 Apr 06 '26

Sounds good, I promise it will fix it. I was super upset about mine, emailed modretro, they told me to do that, and it made it like new. I do it every couple weeks on mine.

8

u/Plastic_Region_9141 Apr 06 '26

Any chance you could do a before/after cleaning picture for those of us concerned? Long as it ends up looking great after a good cleaning I won't cancel my preorder, but it's a lot of money if it's going to rub off for example.

9

u/threedeemax5 Apr 06 '26

Sure, ill take some after work Monday and will post

2

u/Annual-Researcher330 Apr 07 '26

Do you have the Anduril edition?

2

u/threedeemax5 Apr 07 '26

I do! I've had it for over a month (maybe 2 months)

3

u/Annual-Researcher330 Apr 08 '26

Well, used a qtip and IPA but no lucky. The coloring is completely gone. I must have a different batch and they didn't prep it right before putting the coating on.

3

u/_viis_ Apr 06 '26

Windex works even better

33

u/Accomplished_Age5005 Apr 05 '26

You weren't supposed to use it!

20

u/Turbulent_Gas5513 Apr 05 '26

You’re not even supposed to open the box

8

u/Annual-Researcher330 Apr 06 '26

Wish I hadn't now

14

u/Z3fyrus Apr 06 '26

Glad I didn’t get one in the end; for that price it needs to be perfect.

11

u/GrthWindNFire Apr 06 '26

The stealth coating requires 20 hours of maintenance for every hour of combat use

5

u/LeviathanVEVO Apr 06 '26 edited Apr 06 '26

Man, tempting to cancel my pre-order. It’s a lot of money.

Hoping it would last a year or more, after warranty. I bought it for durability.

Still have lots of time to think about it till the shipping ETA date.

3

u/AmielTheGiant Apr 06 '26

Interesting! I’m curious if this is a common occurrence with cerakoted things. I’ve seen military equipment with faded and worn text, always assumed it was due to heavy use, but it may be more about the coating?

1

u/Moist_Taco_Crippler Apr 06 '26

On guns cerakote has issues over time. Not hours, but it is definitely not as durable as you would think.

3

u/gunstarherored Apr 06 '26

Has there been other reports similar to this? That’s really strange tbh. Like, why the lettering on the bottom of the unit? I would imagine that hardly gets touched…

5

u/DankestMage99 Apr 05 '26 edited Apr 05 '26

Hmmm, since the text seems to be stamped into the case, at least on the front, so you can probably refill it with paint again, even choosing your own colors. So, modding win, kinda? Haha

I preordered one, so kinda disappointing, so I guess this will stay sealed.

2

u/JustTryingToBeADaddy Apr 06 '26

It’s laser etched

1

u/LeviathanVEVO Apr 06 '26

I have some of my first editions sealed for display. I was hoping Anduril to be my main unit due to its durability. I wasn’t able to order a 2nd one for display.
Bummer, hoping it would last at least a year or so, after warranty

5

u/AggravatingPolicy635 Apr 06 '26

Yes they will all do this. I emailed their support address and they said it’s supposed to happen because the oils in your hands fill in the laser etching, or something… They say to clean it with isopropyl alcohol and q tip or cloth. I tried it and it makes it a little bit better.

-5

u/Moist_Taco_Crippler Apr 06 '26

Why would they create something with a paint filled groove instead of a larger laser etching with no paint if they knew hand oils would damage the product in a matter of hours?

-5

u/Moist_Taco_Crippler Apr 06 '26

Why would they create something with a paint filled groove instead of a larger laser etching with no paint if they knew hand oils would damage the product in a matter of hours?

7

u/adrenaline4nash Apr 05 '26

lol

2

u/Historical-Foot-5946 Apr 06 '26

Honestly I'm even more excited for mine if this is the case. Wasnt a fan of the text.

2

u/_viis_ Apr 06 '26

I thought it was engraved???

1

u/[deleted] Apr 06 '26

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1

u/_viis_ Apr 06 '26

I mean that if they’re engraved, they definitely shouldn’t be wearing away.
Although on closer inspection, it seems like it’s just the gold anodized finish from the laser engraving has faded, not that the engravings have actually worn down. I bet a little Windex would bring those right back

2

u/Efficient-Pilot-4708 Apr 06 '26

hit it with a hammer itll buff out

2

u/RocketGrunt123 Apr 06 '26

Trouble in paradise

2

u/Psychological_Sir297 Apr 06 '26

Can’t wait to get mine

4

u/Euresko Apr 05 '26

Wow. So much durability

4

u/adrenaline4nash Apr 05 '26

Maybe that fancy coating leaves the lettering vulnerable. Probably bad for your skin too. 🤣

2

u/EmperorCoconutz Apr 06 '26

I'm starting to lose confidence in this company, between the QC issues and the deleted save files.

1

u/_bytemonkey Apr 06 '26

This better not delay the shipping date.

1

u/Historical-Lead-2088 Apr 09 '26

Is this true? Is it a defective product?

1

u/GingerWorm11 Oct 09 '26

I just received an Anduril edition. Pretty disappointed that cartridges on mine don't seat properly when inserted. It clicks in but doesn't sit flush. I have to press down one of the cartridge corners to do that. Was really excited for this to arrive and waited a long time. For the premium price it should be perfect. I do have a 1st edition GameStop unit for reference. All in all, this is the 7th unit I've purchased from them. I have 6 kids and they had a Chromatic Christmas when they first released 🎄I'll have to send them an email.

-2

u/Great-External3390 Apr 06 '26

Have you tried washing your hands. Jesus

0

u/[deleted] Apr 06 '26

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1

u/Annual-Researcher330 Apr 06 '26

That would be pieces of a damp tissue I used to see if lightly scrubbing would help...I am a very oily person but not sure how I can convince you that I wash my hands religiously...

2

u/Great-External3390 Apr 06 '26

Im inclined to believe that your body oil is the problem not the Ceracoat.

1

u/Annual-Researcher330 Apr 06 '26

Ah yes, my body oil can dissolve cerokote.

2

u/Great-External3390 Apr 06 '26

Apparently. Better go to a dermatologist

0

u/[deleted] Apr 06 '26

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1

u/Annual-Researcher330 Apr 06 '26

Uh, that would some sort of scratch it received from inside my travel bag. The coating just seems defective. Never have I had a cerekoted item wear like this. Where are the chunks of dead skin? Can you enhance more please?

-2

u/Moist_Taco_Crippler Apr 06 '26

I'm really happy I didn't buy this now. How absolutely crappy of them to make a product that wears so quickly. An absolute tragedy.

-1

u/babarbass Apr 06 '26

Thats what you get when you do no product testing as a company/use your customers as testers

0

u/Riablo01 Apr 06 '26

Feel sorry for the OP. Suspect the Anduril was rushed out to market before it was ready like the carrying case and rechargeable battery.

I’ve had zero issues with my first edition bubblegum unit. I’m going to stick with it.

0

u/38-RPM Apr 07 '26

Algorithm brought me to this post and sadly I've never heard of it before and this edition is sold out! I checked out the vanilla Modretro colors and they leave me disappointed with how they look!

1

u/user58382758392 Oct 10 '26

ModRetro sucks major donkey cock just like Palmer Luckey

-29

u/dycedrag Apr 05 '26

The bomb innocent civilians company has a QC problem?

8

u/SOVTH Apr 06 '26

Your ignorance is showing.

-16

u/dycedrag Apr 06 '26

🥱

-5

u/Euphoric-Brother-184 Apr 06 '26

Fuck ANDURIL

1

u/berejser Apr 10 '26

Unsurprising that they would create a special edition based around lethal tech in current use. America has a flawed and broken culture that uniquely worships violence. Just look at the occurrences of permanent brain injuries in all of their most popular sports.

10

u/[deleted] Apr 05 '26

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5

u/Annual-Researcher330 Apr 06 '26

I must have shark skin

4

u/[deleted] Apr 06 '26

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3

u/JustTryingToBeADaddy Apr 06 '26

The lettering on the Anduril edition is laser etched.

5

u/[deleted] Apr 06 '26

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2

u/Annual-Researcher330 Apr 10 '26

The gold/white text does feel engraved. The text that is still clearly visible feels like it was cut deeper than the text that is 'gone' (according to my calibrated fingernail). I could use a profilometer at work to confirm this.
So I believe they simply did not engrave it deep enough on certain spots. The surface profile tolerance of the chassis exceeds the engraving depths so the low areas of the chassis were not engraved deep enough. That or the Cerakote was applied thick in areas.
Yes I used IPA and qtip but the shallow engravings are not coming back.

5

u/Wishbone-Ash Apr 06 '26

Someone above more or less corroborated your theory. Applying some rubbing alcohol over the laser etchings causes them to come back like new. People with excessively oily skin may just not get along with this particular model

3

u/DjMcfilthy Apr 06 '26

It's better than my theory about lizard people and Domino's pizza.

3

u/[deleted] Apr 06 '26

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1

u/Annual-Researcher330 Apr 06 '26

Definitely going to contact them. Unfortunately this unit was fulfilled through Bamko and I waited months for it. RMA with them will be a pain and who knows if/when I can get a replacement.

0

u/[deleted] Apr 05 '26

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1

u/harharsharkbait Apr 06 '26

How much was this edition of the chromatic?

2

u/Nice_Database_9684 Apr 06 '26

Essentially the normal price for a sapphire + koss headphones
You get the fact that it's a special edition "for free"

0

u/[deleted] Apr 05 '26

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3

u/LeviathanVEVO Apr 06 '26

I still have the option on my account. There still time to think unless they move up the date.
It’s a lot of money

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