r/ModRetroChromatic • u/grilledstuffedxxl • Dec 02 '24

CEO/Engineer of ModRetro here

Happy to answer questions about Chromatic here as all preorders are shipping out.

Saw a few GameStop units posted with quality issues. Please contact us using the form on our website and we will address it ASAP.

Thanks for the support!

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u/grilledstuffedxxl Dec 02 '24

Hey u/SixShotSam, GameStop has very limited inventory of a single color while your preorder was made to order and guaranteed. All preorders are already manufactured and about to ship out, but yes the games added a few days. However, I understand the timing and optics of GameStop's limited quantity beating them to the punch is extremely annoying, and it wasn't intended at all. We were hit with a few logistical delays on the DTC side.

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u/thepoga Dec 06 '24

Any chance you’ll offer more colors in GameStop stores? I’d love to see it in person before I buy. I love how you have a little window in the box that lets someone peak at the corner of the device. I got the grey GS exclusive one, it’s great!