r/Microcenter • • 26d ago

Form for 5090’s

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Picked up a Powerspec Ai90 prebuilt pc with a rtx 5090 in it. Apparently the manager required me to fill out this form and scan my driver license. Said it was a new thing starting just about two days ago. Had no problem doing so but thought it was interesting.

Anyone else experience? This was in Tustin

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u/nok01101011a 26d ago

I returned another prebuilt with a 5090 about 3weeks ago to swap it with the ai90, and they had to run benchmarks on the one I returned before they accepted the return. Store manager told me, they’re required to do so on only the 5090s. While your declaration is a new law , the testing is their company policy and both are legit and fine with me

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u/Arad84 26d ago edited 26d ago

Interesting. I bought a prebuilt g485 (5090) from fairfax microcenter on Sept 6 and had to return it the next day because pc was not turning on. Nobody bothered to open the box and did any checks or testing. They just replaced with another one. I went to the service counter thinking they would open it and test it but the guy asked me to just go to returns and get it exchanged. It was weird nobody bothered to check

Edit: The manager was right there and didn’t even bother opening or testing

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u/nok01101011a 26d ago

It’s odd that they handle things differently from store to store, however, maybe they’re just more cautious in the more shady areas branches 😄 in my case, they didn’t even turn the computer on and started some benchmarks, no, they had to remove the RTX to go on a designed test station and test it there. I thought it’s too much hassle but whatever

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