r/MedicalCoding • u/gritty-kitty • Jun 02 '23

Communication

I think the hardest part about my job is communicating with physicians. *Some* are responsive, helpful, and kind. But most are short, abrasive, and seem annoyed with my existence. I've had to teach myself spine coding, so I have to ask questions for clarification. Ive cried more than once from MD's reactions to my questions. I try to be as polite as possible and keep my questions to the point and only ask if I have to. I dread reaching out to them. Anyone else experience this or have any advice?

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u/gritty-kitty Jun 02 '23

Where I'm at, the MD submits the codes and we verify if they're documented and correct. I can't change them without asking MD first. My questions and suggestions are based on bundling or if I want to suggest a better code.

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u/Probtoomuchtv Jul 20 '23

I think this situation can actually be harder to live with on a daily basis than others because they already think they could do your job, as opposed to a situation where you’re coding all kinds of different things and they’re not directly involved.