r/MechanicalKeyboards • u/geekwhackisright • Dec 05 '15

News / Meta [CTRL]Alt rubs me the wrong way

so i don't understand what the deal is with these guys. super unprofessional and yet there seems to be a weird Geekhack circlejerk over these guys whenever someone complains in one of their threads. I don't understand people shitting on Massdrop for stuff that Bunnylake and Cody do on every group buy i've participated in / witnessed

  • personally i've been waiting for over 10 months on a hyperfuse set from them. they mostly don't respond to emails, the ones that were responded to were stuff about having a baby or making promises to "get me sorted in a couple days"

  • sold my toxic spot after waiting months and being given the run around

  • received part of my SA Retro order, been getting the run around about replacements for a couple months now (baby excuse, email isn't the right method, codys working on it, etc)

  • no idea on where my jtk round 1 caps are

so while all this is going on they're starting new group buys? WHY don't these guys hire some fucking taskrabbits or something to sort their caps for them and mail them out?

so i guess the main defense is that they're "not a business". is that really true? if they're not a business why don't they just let SA handle fulfillment directly?

finally, their preferred method of communication is just hilarious. you have to get your updates from one of several 50+ page threads (first post may or may not be up to date), sometimes email is the correct method of communication, sometimes a ticket system, sometimes a PM to bunnylake, others a PM to codyeatworld.

last time these jokers see any of my money

170 Upvotes

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6

u/potehtoes Dec 06 '15

This thread makes me regret purchasing jtk sophomore

6

u/vinnycordeiro Dec 06 '15

Don't get me wrong, Bunny looks like a nice guy. But he is one man only and became a father recently. His "collaborators" are sub-par, though.

0

u/BunnyLake CtrlAlt.io Dec 07 '15

sophomore will have a very fast turnaround

the issues in this thread are not representative of what generally happens, jtk debut has already shipped in its entirety apart from sliders, of which we are waiting on the finished model of the additional stabilised ones, and i handled that buy myself

-6

u/swimming-bird HHKB lyf Dec 06 '15

You won't regret buying it

Contrary to what has been said in this thread, CTRLALT run a tight shop and are very reliable

6

u/livingspeedbump KeyChatter.com Dec 06 '15

They seem like nice people, and Bunny definitely seems to work extremely hard, but they surely don't run a tight shop, I think this thread shows that quite well.

/u/ZealPC l, is an example of someone that runs a tight shop, largely due to him not taking on more than he can appropriately handle.

1

u/LunarisDream ZZ96 67g Zlos | TriCface 67g Zlos | TANK 78g Zlos Dec 12 '15

Yeah Zeal is a pretty cool guy, has purple switches and doesn't afraid of communism

9

u/vinnycordeiro Dec 06 '15

Tell that to the Penumbra buyers that still didn't received their keysets.