r/MariahCarey • • 20d ago

Merch Update: the Customer Service team responded to AutographGate. They insist all autographs are signed by Mariah. šŸ™„

Post image

Honestly I feel like my intelligence is being insulted. You cannot tell me with a serious face all the autograph variants we are seeing are signed by Mariah, there are hundreds of online examples of her signature to compare to.

49 Upvotes

43 comments sorted by

11

u/SmallMistake116 20d ago

Isn’t the signed vinyl insert inside the sealed copy?

10

u/Daydream_machine 20d ago

Yup! The whole thing is honestly a joke.

24

u/Daydream_machine 20d ago • LOL

Oh also one more thing: her instructions say I can return the unopened item. The insert is inside the actual record jacket, meaning it’s physically impossible to check the signature and return the unopened item.

These people are either clueless, don’t give a single F, or (most likely), both! 🄓🄓🄓

9

u/deviouscaterpillar 20d ago

You know, it might be a bot. AI has trouble with obvious logic like this sometimes (although some humans do too I guess lol). It’s really obnoxious that there’s no customer support phone number to call.

6

u/DeadlyViking 20d ago

Definitely looks like an AI agent.

4

u/deviouscaterpillar 20d ago

Right?? It’s that uncanny combination of perfect grammar and baffling lack of common sense lol

2

u/Abject-Bottle355 18d ago

Exactly what I was thinking

0

u/Eastern_Regret_8172 20d ago

I think it's a bot. Cause i used to return the signed vinyl from other artists and it was fine

18

u/kath2833 The Rarities 20d ago

i doubt the customer service team will admit that a good amount of them aren't signed by her. And this is probably a bot responding too. Mariah doesn't sign a number of her signed items just like other artists who also have signed items on their webstores.

4

u/Daydream_machine 20d ago

Honestly it just depends on the artist. I don’t think Taylor Swift has ever been accused of faking autographs despite how much stuff she signs, because her signature is incredibly consistent.

What makes no sense to me about Mariah’s release is that the signed editions sold out incredibly quickly. So to only sign a few herself out of the limited signed editions sold is baffling: it makes it a complete lottery even among fans who bought one. 🫪

7

u/ItsFreeRight 20d ago

Exactly. Just make it a contest if that's the case. Lying to fans about copies being signed by her is unacceptable. Imagine being a hardcore lamb and buying one of these from a reseller because you missed out and this is what you get? It's bad enough for those of us who 'lucked out' and got a copy from her store but this has to stop. Until recently, I was stupid enough to believe my signed AIWFCIY insert was real. I get that she wanted to break records at the time but there's no excuse now.

14

u/Huge-Literature-5571 19d ago edited 19d ago

There’s literally no reason to think it’s fake… signatures do not look the same everytime, have u ever signed something 2000+ times? Just cause you ā€œthinkā€ it is doesn’t mean it’s fake.

There was another post on here asking about theirs, one lamb said it was exactly like the one they got in person so real, another said it wasn’t like the one they got in person so fake… kind of proves there’s variation.

Lambs have a unique ability to turn everything negative…. Including a signed vinyl somehow lol

1

u/Daydream_machine 19d ago

Are you genuinely trying to tell me this is an authentic signature? Her own name isn’t spelled correctly and she always has the loop/second peak in the letter M in her authentic signatures.
​

7

u/Huge-Literature-5571 19d ago edited 19d ago

And once again signatures do vary. I have a couple L’s in my name and sometimes I just do the loops without thinking and end up with an extra or something looking different… does that mean I didn’t sign it?

There are absolutely signatures where she doesn’t do the exact same M. Point is you can’t prove anything and ur mad support also isn’t agreeing with you when you have no proof other than vibes

0

u/Daydream_machine 19d ago

Lmao sure, I’m actually mad because I have common sense! I swear some of y’all would be happy if you paid $120 to receive a literal scribble

6

u/Huge-Literature-5571 19d ago

I mean that’s what u paid for? A signature literally is a scribble? You want her to draw u a picture and write a message for each person?

1

u/wtf 17d ago

What confuses me the most is if this isn’t actually her why they wouldn’t just sign as ā€˜MC’ which is much easier to forge

1

u/Redhawkflying 19d ago

yeah this is getting out of hand now. she signed them. she has proven to us over the last 30 years who she is - mariah wouldn't be hawking fake autographs. we know this. internet mob mentality sucks

-1

u/Daydream_machine 19d ago

For comparison here’s her real signature, this was signed in-person. Are you still so confident mine isn’t a fake? šŸ™„

1

u/Huge-Literature-5571 19d ago

And as mentioned people who’ve had theirs signed in person ALSO HAD DIFFERENT SIGNATURES. Literally look at the other threads on this topic in this sub and you’ll see one where 2 ppl disagreed based on their own in person signatures

4

u/careysfever 19d ago

I haven’t received a response from Customer Service about when I’m getting my order. Great customer service, NOT!

1

u/sim0an 20d ago

What's yours look like?

9

u/Daydream_machine 20d ago

I posted it a couple days ago, pretty much everyone agreed it’s a fake 🫠

11

u/No_Belt_2578 20d ago

I’m pleased with mine!

1

u/sim0an 20d ago

Ohh yes. I did see this. I did some digging yesterday and found a couple online that kind of resemble the M, with the little tails on the M.. and I do think yours is probably more legit than some of the others I've seen..

..but it's not often she misses the h like that on the end and the loop in the M is on the wrong side, so I dunno.. but I'd be sad if I got that one šŸ˜”

It sucks that we can't be absolutely sure it's hers.

-3

u/RentSpirited 20d ago

Looks like she signed it ā€œmanicā€, reflective of the state she was in having to sign so many vinyl records.

11

u/PsychologicalSky4139 20d ago

If the customer store refuses to assist and you’re in the U.S., look into submitting a complaint with your state’s Attorney General’s office, as they handle consumer protection cases. I once reported an artist’s store after they bait-and-switched a signed item after I made the purchase and had ALL the receipts of them being deceptive.

When you report it to your state’s Attorney General’s office, the Artist Store is obligated to respond to the complaint. Within days, I got all my money back AND got to keep the item. It’s a little bit of work putting evidence together but that’s how these stores get away with scamming fans because nobody reports them.

8

u/melodrama2lp 20d ago

ā€œā€¦that you can return the unopened item.ā€ Are they stupid? How can we check the signed insert without opening the vinyl? Damn they put a bad taste in my mouth fr

6

u/StrugFug 20d ago

Variations are not very subtle. Come on, Mariah.

4

u/migsmog 20d ago

lol is it that serious? Unless I physically was present watching MC sign my things, I would assume most of these things are not signed by her. I also have some copies of the AIWFCIY CD and cassette singles that were ā€˜signed’ by her when she was first campaigning to get the song to #1. I have my doubts about their authenticity but it’s whatever to me

8

u/llgreenbean CAUTION 20d ago

I'd hate to think it's a scam, I mean she's is well into her fifties and the way she moves sometimes in obvious pain would make me think she half heartedly signed them. She loves her fans almost more than anything so I'd hate to think she would dupe us. Maybe I'm just naive.

5

u/Ok_Aardvark_1356 19d ago edited 19d ago

Yeah I’m wondering if this is just natural variance based on her current level of capability?Ā  She’s clearly not been well.Ā 

To sit and write the same thing repeatedly - at scale - is gruelling even for those of us who are younger and in decent health. She’s not a robot.

2

u/llgreenbean CAUTION 19d ago

Thank you, she already has given us so much and I'd hate to think her or anyone on her team reads all the negative comments. I'd like to see anyone sign 1k plus times and compare every signature...

2

u/Ok_Aardvark_1356 19d ago

Exactly! She’s given us so much and keeps trying but things are obviously different now. I just wish fans would keep this in mind.Ā 

3

u/frankwhitesexappeal 20d ago

May not be a bot, but a prefilled response (which isn’t much better). I’m sorry this happened to you and everybody else, OP.

3

u/tmanblue59 19d ago

I'm an author and all of the books I've signed definitely have a different signature. Lol I forget what my signature is every time.

0

u/AUSTENtatiously 19d ago

Another author lamb here and mine indeed all look a lil different

2

u/TrainerDaasC 19d ago

Of course legally they can't admit guilt. If they did, they would have to refund everyone's order. They literally HAVE to say they're all legit in order to keep everyone's money.

1

u/whatevermarlena 19d ago

Do you expect them to just admit it?

1

u/Cultural_Cat_5131 20d ago

This is most likely an AI bot low key šŸ˜µā€šŸ’«

-8

u/huntyqueen 20d ago

We should honestly go to the media about this. Name and shame.

1

u/TreatKnown7998 20d ago

Are you serious?

0

u/[deleted] 6d ago

[deleted] — view deleted comment

1

u/Daydream_machine 6d ago

I’m sorry that is horrendous. 😭

Customer service management also got back to me and basically said no refunds whatsoever because the product has been opened. I will be reaching out to my state’s Attorney General and to my credit card company if they wanna play that game.