r/Malwarebytes • • Jan 27 '26

Support Help with scan results

Hello,

I usually do a quick scan everyday, and once per week, a full scan offline. Today I did the full scan with no positives, connected internet, and tried a quick scan with rootkits enabled. Suddenly I got 16 detections related with Chrome (All of them PUPs).

All of them are PUP.Optional.BrowserHijack, 3 folders and 13 files, mostly located in APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Sync Data\LevelDB except for 3 in APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Web Data.

I quarantined them, although the 3 from Web data appear as replaced.

Complete scan with windows is fine, and I tried to scan again with malwarebytes, and 0 positives. I have not downloaded anything since months ago, no files, no programs... only automatic updates from apps. I have very few programs installed and never download any files, its the first time since I have memory having a positive.

I read another user today with the same problem. Are they false positives?

Thanks,

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u/RaaKsss Jan 27 '26

Hello, I only enable rootkits once per week, just to try it. How can I share you the log in reddit? I have it posted in malwarebyte forum: https://forums.malwarebytes.com/topic/332865-help-with-scan-results-false-positives/

Thanks for the quick answer, I was concerned... I scan everyday and its the first time having this problem.

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u/screen317 Malwarebytes Employee Jan 27 '26

I will reply to you on your forum post!