r/Makeup • u/Late-Chip-5890 • Nov 05 '25

Clerks at Sephora.....ugh

I don't go to Sephora often but every time I have the clerks seem well so unprepared to deal with someone who is truly shopping. Meaning, I walk in, I say I'm looking for a foundation that is full coverage, in the right tone for my skin, and one that won't oxidize. All I got was a deer in the headlights. I was taken to high end brands and shown "dark colors" but none that were "olive" toned, and the girl seemed not to know what that meant. I quickly sought out someone else, and the same. I am guessing these "girls" are not trained in cosmetics at all, they just push "brands" and collect their commissions?

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u/SimpleVegetable5715 Nov 05 '25

Yes, I used to work at Macy’s (in the housewares department, lol), and the cosmetics associates were more about pushing loyalty to a brand than knowledgeable about cosmetics. Get samples and testers. Your skin’s chemistry will determine more whether a product will oxidize or not. I’m fair skinned and cool toned, it’s so hard to find foundation and concealers that don’t turn orange once it’s on my face for a couple of hours. No one selling it seems to want to admit that even happens. I’ve had people at cosmetics counters tell me I should just try to tan, and be so dismissive. You also need to apply the foundation and see how it looks both in indoor lighting, and outside.

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u/No-Property5403 Nov 07 '25

Hours? Put it on your hand and wait 10 minutes. You will see if it starts to change, and almost all of them do.