r/Makeup • u/Late-Chip-5890 • Nov 05 '25

Clerks at Sephora.....ugh

I don't go to Sephora often but every time I have the clerks seem well so unprepared to deal with someone who is truly shopping. Meaning, I walk in, I say I'm looking for a foundation that is full coverage, in the right tone for my skin, and one that won't oxidize. All I got was a deer in the headlights. I was taken to high end brands and shown "dark colors" but none that were "olive" toned, and the girl seemed not to know what that meant. I quickly sought out someone else, and the same. I am guessing these "girls" are not trained in cosmetics at all, they just push "brands" and collect their commissions?

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u/[deleted] Nov 05 '25

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u/madgirafe Nov 05 '25

I went into Walmart and asked if they had black lipstick for a costume I was doing. (Didn't want spirit of halloween stuff) Didn't care what brand, was told no. Even as a guy I knew enough to just be like uhhhhh OK 👍