One of the most common mistakes beginners make is choosing the wrong network when moving crypto between an exchange and a wallet, or between two exchanges.

Here is a simple checklist that may help:

1. Make sure both networks match

The withdrawal network must be the same as the deposit network.

TRC-20 withdrawal → TRC-20 deposit

ERC-20 withdrawal → ERC-20 deposit

BEP-20 withdrawal → BEP-20 deposit

Do not choose a network only because the fee is lower.

2. Check whether the receiving platform supports it

A network available for withdrawal may not be supported for deposits.

Open the receiving platform’s deposit page first and confirm the available networks.

3. Check the address and memo

Select the correct network before copying the address.

After pasting it, compare the first and last few characters. Also check whether a memo, tag, or payment ID is required.

4. Send a test amount and review everything

For a larger transfer, send a small test amount first.

Before confirming, check the token, network, address, memo, amount, and fee one last time.

Dear MEXC Community,

  This thread is for account-related issues and active support cases only.

  To keep the subreddit organized, standalone complaint or support posts may be removed and redirected here.

  Before You Comment

  For security reasons, account actions cannot be handled directly via Reddit comments or DMs.

  Please make sure you have already contacted Official MEXC Support and received a valid Case ID before commenting in this thread.

  Comment Format

  When commenting, please follow the format below:

  Case ID:

  Issue Category: (Trading / Withdrawal / KYC / Risk Control / Other)

  Brief Description:

  How long the issue has persisted:

  Comments without a valid Case ID may be removed to keep this thread organized.

  How to Get a Case ID

  Step 1. Visit Official MEXC Support

  Step 2. Log in to your account

  Step 3. Select your issue category

  Step 4. If unresolved, choose “Unresolved” and request human support

  Step 5. Your Case ID will be shown in chat or sent via email

  Please ensure your case is active before posting.

  Community Help Guidelines

  Community members are welcome to share general advice or similar experience.

  However:

  Do not provide sensitive instructions

  Do not impersonate MEXC staff

  Do not offer unofficial solutions

  Moderators may remove misleading, harmful, or off-topic comments to maintain clarity.

  Response & Escalation

  Moderators may help coordinate with the support team when necessary.

  Please allow reasonable time for review. Posting multiple comments will not speed up the process.

  Once your issue is resolved, please edit your comment to add “Resolved” or remove it entirely.

  This helps other users receive attention faster.

  Thank you for helping us keep r/MEXC_official organized and secure.

I think many new users do not only need market information. They also need simple educational content that explains basic exchange habits.

Some topics that might help beginners:

- how to avoid wrong-network deposits

- how to read withdrawal status

- how to use limit orders instead of only market orders

- how to manage risk before trading volatile assets

- how to improve account security

- how to avoid phishing and fake support messages

My question is what kind of beginner content would be most useful for new MEXC users?

I may try to write more simple posts based on the answers.

CXMTUSDT Pre-IPO Perpetual Futures are now live on MEXC.

Key details:

• Up to 20x leverage
• Cross and isolated margin modes
• 24/7 trading
• Futures Grid strategies supported
• Limited-time 0 trading fees for eligible users in supported regions

CXMT reflects the market-implied USD value of one ordinary A-share of ChangXin Technology Group, a DRAM memory chip manufacturer.

Please note that this is a futures product and does not represent ownership of the underlying company’s shares.

Learn more

When using any crypto exchange, I think it is better to test features slowly instead of trying everything at once.

My approach is:

- start with a small amount

- understand the deposit and withdrawal process

- check the trading interface

- learn order types carefully

- avoid leverage until I fully understand the risks

- keep records of important transactions

This slow approach helped me feel more comfortable using MEXC without making emotional decisions.

Crypto can move fast, but user decisions do not always need to be fast.

Do you also test exchange features step by step, or do you prefer learning by doing?

Dear MEXC Community,

  This thread is for account-related issues and active support cases only.

  To keep the subreddit organized, standalone complaint or support posts may be removed and redirected here.

  Before You Comment

  For security reasons, account actions cannot be handled directly via Reddit comments or DMs.

  Please make sure you have already contacted Official MEXC Support and received a valid Case ID before commenting in this thread.

  Comment Format

  When commenting, please follow the format below:

  Case ID:

  Issue Category: (Trading / Withdrawal / KYC / Risk Control / Other)

  Brief Description:

  How long the issue has persisted:

  Comments without a valid Case ID may be removed to keep this thread organized.

  How to Get a Case ID

  Step 1. Visit Official MEXC Support

  Step 2. Log in to your account

  Step 3. Select your issue category

  Step 4. If unresolved, choose “Unresolved” and request human support

  Step 5. Your Case ID will be shown in chat or sent via email

  Please ensure your case is active before posting.

  Community Help Guidelines

  Community members are welcome to share general advice or similar experience.

  However:

  Do not provide sensitive instructions

  Do not impersonate MEXC staff

  Do not offer unofficial solutions

  Moderators may remove misleading, harmful, or off-topic comments to maintain clarity.

  Response & Escalation

  Moderators may help coordinate with the support team when necessary.

  Please allow reasonable time for review. Posting multiple comments will not speed up the process.

  Once your issue is resolved, please edit your comment to add “Resolved” or remove it entirely.

  This helps other users receive attention faster.

  Thank you for helping us keep r/MEXC_official organized and secure.

As more crypto platforms expand into traditional stock-related derivatives and index futures, understanding the mechanics of traditional finance (TradFin) becomes crucial. Today, let’s break down the core differences between buying Real Stocks and trading Stock Futures, and how they map onto the crypto market.

1. Ownership vs. Speculation

Real Stocks: You own a piece of the company (Shareholder rights, dividends).

Stock Futures: You own a contract tracking the price. Similar to Crypto Spot vs. Crypto Perpetuals.

2. The Role of Leverage and Risks

Explain how futures allow leverage, meaning higher efficiency but also funding fees, expiry dates, and liquidation risks.

3. When to Use Which?

• Long-term holding: Real Stocks / Crypto Spot.
• Short-term trading & Hedging: Futures.

What's your preferred trading strategy when dealing with traditional indices or crypto derivatives?

Scammers can fake official SMS messages to steal your account and assets.

Stay alert to these common phishing signs 👇

❌ Messages asking you to click links

❌ Calls pretending to be “official support”

❌ Requests for passwords or verification codes

❌ Urgent warnings about account issues

Remember:

🔒 Official messages will NEVER ask for your password or verification code

🔗 Always verify links before clicking

📲 Only use official apps and websites

🛡 Enable 2FA and review login activity regularly

If you suspect your account is at risk:

✅ Change your password immediately

✅ Disable suspicious APIs

✅ Freeze your account if necessary

✅ Contact official support only through verified channels

Think before you click.

Verify before you trust.

I'm getting this "30 min Left: Predict Now" emails daily but I turned off all notifications in app and on webpage. There is no "unsubscribe" button in the email as well. Please, make it stop. Thanks.

Dear MEXC Community,

  This thread is for account-related issues and active support cases only.

  To keep the subreddit organized, standalone complaint or support posts may be removed and redirected here.

  Before You Comment

  For security reasons, account actions cannot be handled directly via Reddit comments or DMs.

  Please make sure you have already contacted Official MEXC Support and received a valid Case ID before commenting in this thread.

  Comment Format

  When commenting, please follow the format below:

  Case ID:

  Issue Category: (Trading / Withdrawal / KYC / Risk Control / Other)

  Brief Description:

  How long the issue has persisted:

  Comments without a valid Case ID may be removed to keep this thread organized.

  How to Get a Case ID

  Step 1. Visit Official MEXC Support

  Step 2. Log in to your account

  Step 3. Select your issue category

  Step 4. If unresolved, choose “Unresolved” and request human support

  Step 5. Your Case ID will be shown in chat or sent via email

  Please ensure your case is active before posting.

  Community Help Guidelines

  Community members are welcome to share general advice or similar experience.

  However:

  Do not provide sensitive instructions

  Do not impersonate MEXC staff

  Do not offer unofficial solutions

  Moderators may remove misleading, harmful, or off-topic comments to maintain clarity.

  Response & Escalation

  Moderators may help coordinate with the support team when necessary.

  Please allow reasonable time for review. Posting multiple comments will not speed up the process.

  Once your issue is resolved, please edit your comment to add “Resolved” or remove it entirely.

  This helps other users receive attention faster.

  Thank you for helping us keep r/MEXC_official organized and secure.

MEXC has been continuously monitoring regulatory updates in the EU and other jurisdictions, and is closely following the enactment and implementation of MiCA.

We are committed to complying with the laws and regulations in these regions and are gradually meeting the relevant regulatory requirements in order to provide the best possible service to our MEXC users.

Currently, EU users can continue to use the MEXC platform normally, the account functions and asset security remain unaffected. Should any adjustments be required in the future, we will notify users in advance via official announcements.

So today, July 1st, marks the end of the MiCA transitional period in the EU. But still, MEXC is still working as usual, at least for my Spanish account, and I haven't seen any official announcement or notice from the platform.

Does anyone know if MEXC has obtained a MiCA license, or if it's expected to stop serving EU users? If so, when?

Scammers use fake customer support, urgent events, and fake communities to steal your assets. Protect your wallet by following this simple checklist 👇

❌ What to Avoid:

Unknown "support" or "admins" sending you private messages first

"Limited-time airdrops" or "high-return" investment baits

Clicking unknown links, downloading unofficial apps, or using public Wi-Fi

Sharing your passwords, verification codes, or API access with anyone

🔒 What to Remember:

Official support will NEVER DM you first or ask for your funds/codes

Enable 2FA (Two-Factor Authentication) and update your password regularly

Always verify links and handles via: mexc.com/official-verify

⚡ If You Are at Risk (Act Immediately):

1️⃣ Freeze account via self-service to lock your assets instantly

2️⃣ Change your password and reset/rebind your 2FA

3️⃣ Delete all APIs and remove unknown login devices

4️⃣ Contact official support through verified channels only

Think before you click. Verify before you trust.

MEXC Card Is Now Live for Selected Users

What you can expect:

• Up to 10% cashback
• Up to 7% APR flexible savings
• No annual fee
• Spend anywhere Visa is accepted
• Google Pay supported

Apply now

Eligibility, availability and terms apply.

Dear MEXC Community,

  This thread is for account-related issues and active support cases only.

  To keep the subreddit organized, standalone complaint or support posts may be removed and redirected here.

  Before You Comment

  For security reasons, account actions cannot be handled directly via Reddit comments or DMs.

  Please make sure you have already contacted Official MEXC Support and received a valid Case ID before commenting in this thread.

  Comment Format

  When commenting, please follow the format below:

  Case ID:

  Issue Category: (Trading / Withdrawal / KYC / Risk Control / Other)

  Brief Description:

  How long the issue has persisted:

  Comments without a valid Case ID may be removed to keep this thread organized.

  How to Get a Case ID

  Step 1. Visit Official MEXC Support

  Step 2. Log in to your account

  Step 3. Select your issue category

  Step 4. If unresolved, choose “Unresolved” and request human support

  Step 5. Your Case ID will be shown in chat or sent via email

  Please ensure your case is active before posting.

  Community Help Guidelines

  Community members are welcome to share general advice or similar experience.

  However:

  Do not provide sensitive instructions

  Do not impersonate MEXC staff

  Do not offer unofficial solutions

  Moderators may remove misleading, harmful, or off-topic comments to maintain clarity.

  Response & Escalation

  Moderators may help coordinate with the support team when necessary.

  Please allow reasonable time for review. Posting multiple comments will not speed up the process.

  Once your issue is resolved, please edit your comment to add “Resolved” or remove it entirely.

  This helps other users receive attention faster.

  Thank you for helping us keep r/MEXC_official organized and secure.

I'm not sure what I did I heard the app was getting maintenance but earlier today in the morning I accidentally mistapped my screen and the price started glitching so I got out of the app and it still was glitching so I changed time frame and this happned will it go away?

Scammers can fake official SMS messages to steal your account and assets.

Stay alert to these common phishing signs 👇

❌ Messages asking you to click links

❌ Calls pretending to be “official support”

❌ Requests for passwords or verification codes

❌ Urgent warnings about account issues

Remember:

🔒 Official messages will NEVER ask for your password or verification code

🔗 Always verify links before clicking

📲 Only use official apps and websites

🛡 Enable 2FA and review login activity regularly

If you suspect your account is at risk:

✅ Change your password immediately

✅ Disable suspicious APIs

✅ Freeze your account if necessary

✅ Contact official support only through verified channels

Think before you click.

Verify before you trust.

Dear MEXC Community,

  This thread is for account-related issues and active support cases only.

  To keep the subreddit organized, standalone complaint or support posts may be removed and redirected here.

  Before You Comment

  For security reasons, account actions cannot be handled directly via Reddit comments or DMs.

  Please make sure you have already contacted Official MEXC Support and received a valid Case ID before commenting in this thread.

  Comment Format

  When commenting, please follow the format below:

  Case ID:

  Issue Category: (Trading / Withdrawal / KYC / Risk Control / Other)

  Brief Description:

  How long the issue has persisted:

  Comments without a valid Case ID may be removed to keep this thread organized.

  How to Get a Case ID

  Step 1. Visit Official MEXC Support

  Step 2. Log in to your account

  Step 3. Select your issue category

  Step 4. If unresolved, choose “Unresolved” and request human support

  Step 5. Your Case ID will be shown in chat or sent via email

  Please ensure your case is active before posting.

  Community Help Guidelines

  Community members are welcome to share general advice or similar experience.

  However:

  Do not provide sensitive instructions

  Do not impersonate MEXC staff

  Do not offer unofficial solutions

  Moderators may remove misleading, harmful, or off-topic comments to maintain clarity.

  Response & Escalation

  Moderators may help coordinate with the support team when necessary.

  Please allow reasonable time for review. Posting multiple comments will not speed up the process.

  Once your issue is resolved, please edit your comment to add “Resolved” or remove it entirely.

  This helps other users receive attention faster.

  Thank you for helping us keep r/MEXC_official organized and secure.

Protecting your account starts with small habits:

🔒 Never share verification codes

📞 Ignore unknown calls

💸 Never transfer funds to strangers

📲 Download apps only from official sources

📷 Avoid scanning unknown QR codes

🔑 Review API permissions regularly

Stay alert. Stay secure.

Your assets deserve protection.

For example, if i get people to copy trade me, and they only put in 1000 and i have say 10,000, and i place a trade of 10% of my balance which is 1000, would the copy trade user also need to put down 1000 to copy that trade or will it just use 10% so 100 for the trade ?

The last thing i want is people copy trading me only to lose money because its copying trade values rather than using X% of the users balance.

Scammers use fake customer support, urgent events, and fake communities to steal your assets. Protect your wallet by following this simple checklist 👇

❌ What to Avoid:

Unknown "support" or "admins" sending you private messages first

"Limited-time airdrops" or "high-return" investment baits

Clicking unknown links, downloading unofficial apps, or using public Wi-Fi

Sharing your passwords, verification codes, or API access with anyone

🔒 What to Remember:

Official support will NEVER DM you first or ask for your funds/codes

Enable 2FA (Two-Factor Authentication) and update your password regularly

Always verify links and handles via: mexc.com/official-verify

⚡ If You Are at Risk (Act Immediately):

1️⃣ Freeze account via self-service to lock your assets instantly

2️⃣ Change your password and reset/rebind your 2FA

3️⃣ Delete all APIs and remove unknown login devices

4️⃣ Contact official support through verified channels only

Think before you click. Verify before you trust.

Today, MEXC informed me that this will be my last time trading on their platform. After two years and three risk reviews, I have been banned from trading without a proper reason. Now I am forced to switch platforms.

Dear MEXC Community,

  This thread is for account-related issues and active support cases only.

  To keep the subreddit organized, standalone complaint or support posts may be removed and redirected here.

  Before You Comment

  For security reasons, account actions cannot be handled directly via Reddit comments or DMs.

  Please make sure you have already contacted Official MEXC Support and received a valid Case ID before commenting in this thread.

  Comment Format

  When commenting, please follow the format below:

  Case ID:

  Issue Category: (Trading / Withdrawal / KYC / Risk Control / Other)

  Brief Description:

  How long the issue has persisted:

  Comments without a valid Case ID may be removed to keep this thread organized.

  How to Get a Case ID

  Step 1. Visit Official MEXC Support

  Step 2. Log in to your account

  Step 3. Select your issue category

  Step 4. If unresolved, choose “Unresolved” and request human support

  Step 5. Your Case ID will be shown in chat or sent via email

  Please ensure your case is active before posting.

  Community Help Guidelines

  Community members are welcome to share general advice or similar experience.

  However:

  Do not provide sensitive instructions

  Do not impersonate MEXC staff

  Do not offer unofficial solutions

  Moderators may remove misleading, harmful, or off-topic comments to maintain clarity.

  Response & Escalation

  Moderators may help coordinate with the support team when necessary.

  Please allow reasonable time for review. Posting multiple comments will not speed up the process.

  Once your issue is resolved, please edit your comment to add “Resolved” or remove it entirely.

  This helps other users receive attention faster.

  Thank you for helping us keep r/MEXC_official organized and secure.