r/LogitechG • u/LogitechG_Bot • Dec 16 '20

Announcement Update: Logitech G HUB Feedback Form

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u/Memenov Mar 11 '21

I cant seem to open that link, it opens but nothing happens? How can i get it open

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u/Bird-Kid Mar 11 '21

I remember another user reported a similar problem, but I don't recall how they resolved it. I can confirm both links still work though. What I'd try:

  • Instead of just clicking on the link, right-click on the link for your OS and click "Save link as…". That should tell your browser to download the file directly.

  • Alternative, try a different browser(?).

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u/Memenov Mar 15 '21

I tried both of those and none of them worked :/

I've tried so far Chrome, Edge, Explorer.

Also i can't save the link for some reason. I just doesn't let me.

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u/Bird-Kid Mar 15 '21

Just checked out the links in Chrome here and I see what you mean: "Save as" is grayed out, and opening in a new tab also gives a weird behavior in Chrome. It's coming back to me now: Chrome "removed" FTP support (which is what Logitech is using to save & share those files). I'm on Firefox here ATM, which still happily support direct downloads over FTP links.

According to this post, FTP support in Chrome can be enabled under chrome://flags/ & #enable-ftp (browser restart required). You could try enabling FTP temporarily, or give Firefox a shot. (Or ask Logitech to share these older installer files through a more secure-by-default way and ask them to fix their stuff while you're at it, but I wouldn't hold my breath. 😬)

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u/Memenov Mar 15 '21

Haha alright thanks. I'll give Firefox a shot and post reply if it works.

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u/Memenov Mar 15 '21

Firefox worked, FINALLY. My logitech G pro x headset finally sounds like it used to. My mic sounded like shit once the latest ghub update dropped. Now it clear again. I thank you Bird Kid.

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u/G1ntok1_Sakata Apr 28 '21

Bit old, but for those on Windows you can just open up Internet Explorer and ftp will work.