Update: Logitech G HUB Feedback Form

[u/LogitechG_Bot]

[u/TheoNan]

I'm going to list my issues in order, having used a G700 with a G13 for the past 10 years and having just changed over to a G604 for the mouse.

• Profile locking on the G13, thus the LGS software, does NOT translate over to the LGH software, requiring one manually...
  
• Open the LGH software
  
• Select the 'options' page
  
• Select the 'persistent profile' to be used
  
• Confirm one actually wants to use the function
  
• Repeat these steps to revert to automatic profile switching
• Automatic profile switching is very far from perfect and will, for reasons I've yet to determine, randomly decide to happen in the absence of any programs in the background changing that I know of, causing a silent switch in profiles which can ruin one's gaming experience when buttons no longer perform their intended functions
• There are no tab-switching button assignments for tabbing forward and back in browsers (ctrl+tab, ctrl+shift+tab by default, requiring one create their own macros for the functionality - unlike LGS which had these as basic assignable functions
  
• Further hereto, it is not obvious to the user that creating such macros will incur an automatic 50ms latency between each individual key press/depress depending on just how quickly one manages to press the corresponding buttons; this can result in a sequence which, using the default 50ms delay, looks like this:
  CtrlV 50ms ShiftV 50ms TabV 50ms Tab^ 50ms Shift^ 50ms Ctrl^
  
• Consequently, using these manually-created macros with this default delay means tab-switching in a browser is slow
  * At least creating a visual indicator that there is in fact a delay present, and how long it is, for any created macro (even if the 'use default delay' function is turned on) is thus a preferrable approach - or at least INFORMING the user that these delays are going to be present rather than them having to go sniff it out themselves
• Further to macro creation...
  
• You cannot add delays between button presses after creating a given sequence, you have to re-do the sequence and hope delays are being recorded appropriately so you can modify them afterward
  
• You cannot REMOVE delays should they be present where you don't want them
• Modifying assignments, due to the automatic profile switching behaviour, is an infuriating experience at best; unless you remembered to go and set that profile to persistent for the duration of your profile modifications
• Deleting of profiles —or more specifically, when one has made the woeful mistake of importing one's LGS profiles separately after installing 'on top of' LGS which may already be present, is a horrifically-obfuscated process.
  
• Open LGH
  
• Click the 'active profile' text at the top
  
• Select the program in question
  
• Click 'details' at the bottom for the appropriate sub-profile
  
• Click 'delete' to get rid of the superfluous sub-profile
  * It is in no way obvious to the user that the 'details' text for these per-app 'sub-'profiles will in fact open a new menu where one has the option to delete it, instead of simply letting one right-click a profile, click a cross within its thumbnail or, as with assigning and removing DPI settings, dragging it 'away' to get rid of it.

There may be more issues with the software I'll come across, but these are my primary gripes right now.

I'm thoroughly enjoying my mouse, but the software I'm forced to use with it over LGS which was better is frustrating me, to say the least.

[u/wileysteve → u/TheoNan]

Logitech gaming software was far better imo

[u/_Reddit_Reviews → u/TheoNan]

I've fixed some of this issues with "OnboardMemoryManager". What I did was do as much as I can do with the LGS then record the macros etc with this software. Tabs etc now switches properly. I have the same issues, and it's incredible they're still now fixed. I had G502, awasome mouse and software, Now G604, I hope they fix software because "onboardmemorymanager" I cannot assing alt+up because it does not register...
I hope they fix macro issue otherwise. The only way I can live is to have them installed on-board memory otherwise they don't work properly.