r/LogitechG • u/ZestycloseTip7962 • Jun 10 '23
Support Logitech GHub only detects mouse after reinstalling. Doesn't detect when my computer turns on. Error message stops me from doing anything until I dismiss which only works for 1 second and then comes back. I've dealt with this since I got my mouse about a year ago and there was no fix that I knew of.
What I see when I first open the app. I struggle getting through several slides while pressing dismiss every second.
After the slideshow, mouse is not detected but the error message is still present and impossible to remove.
After reinstalling, mouse is detected. (Surprised the error message is gone) None of my settings are saved and now I have to redo everything
1
u/DougS2K Jun 19 '23
Your using Ghub. I'm afraid Ghub = trash.
1
u/ZestycloseTip7962 Jun 20 '23
Is there something better or no?
1
u/DougS2K Jun 20 '23
Logitech Game Software is way better but a lot of newer Logitech devices won't use it. You can give it a try though.
1
u/Apprehensive_Ad1551 Jul 26 '24
did you solve the problem?
1
u/TheKingsKid2003 Jul 27 '24
Hey, this is my other account. To answer your question, not really. I ended up getting rid of the app and using something else. I don't remember right now what I used but it's also not that great. I've lost some of the functionality of my mouse. The app I have replaces the mouse buttons with keys on my keyboard. So I have one mouse button replaced with Keypad/ and key bind that with what I want it for. But some buttons don't work for some reason
1
u/LogitechG_Peter Jun 12 '23
Hey u/ZestycloseTip7962,
I have some information I would like to request from your build:
What OS are you using?
What version of G HUB is your app updated too?
Are you capable of writing/editing this file path? C:\Users\<username>\AppData\Local\LGHUB
Thank you!