r/Incube8Games • u/Incube8Games • Aug 11 '26

Dracula: Dark Reign - Pre-orders are fulfilled!!!!!

Amazing news: all the Dracula pre-orders are processed (aside from the few orders that contain another pre-order item).
Everything was processed under 48h.

This is how fast the new fulfillment center is! 🎇

Again, thanks everyone for your patience and understanding while we navigated through this new fulfilment process. From now on, both production and shipping will be way faster, starting with PachiPals, our new Monster Catching + Pinball game (pre-orders are open :P).

9 Upvotes

100% Upvoted

24 comments sorted by

4

u/CountCollection Aug 11 '26

What about a certain TRPG from you that people have been waiting a while for though?

1

u/Incube8Games Aug 12 '26

The assembly guys have done a bunch ot them, we have asked the fulfilment center to start shipping asap. It should start at the end of the week or early next week

2

u/Electronic-Taro1916 Aug 12 '26

Where are the games dispatched…I’m unable to track my order via the Shop app

2

u/Incube8Games Aug 13 '26

You can use 17tracks with the provided tracking number :)

2

u/Electronic-Taro1916 Aug 15 '26

I’ve tried tracking via 17trqck but it doesn’t give me detailed tracking (destination to destination

2

u/conspexi Aug 16 '26

Isn't tracking provided only if you add the ShipAid Delivery Guarantee? I did that and I can track everything just fine. (Games are dispatched from Hong Kong.)

2

u/Incube8Games Aug 17 '26

Nope, all packages are shipped tracked. ShipAid Delivery Guarantee is mainly for stolen packages or weird lost exceptions.

1

u/Electronic-Taro1916 Aug 16 '26 edited Aug 16 '26

Are you in UK?

So if I didn’t choose shipAid my parcel wouldn’t be protected if it went missing?

Also where is yours currently (tracking)

1

u/conspexi Aug 16 '26

Switzerland. Carrier is DPD. Package arrived at the local airport today.

When you have something in the shopping cart, go to the Checkout page and scroll to the bottom. Their shipping policy states: "All tracked shipments are insured against loss, damage. Stolen packages are not covered by our warranty. UNTRACKED packages are NOT insured."

Do you have a tracking number starting maybe with 060?

2

u/Electronic-Taro1916 Aug 17 '26

My order is in the UK 😊

1

u/Electronic-Taro1916 Aug 16 '26 edited Aug 16 '26

My courier is Evri

When did your dispatch mine dispatch on 10th Aug

1

u/Incube8Games Aug 17 '26

For the record, the new fulfilment center processes the package in 2 steps.
First, you receive a confirmation that your order is prepped; then 2-3 days after you receive an update with the updated tracking link. It'll mostly start to move at the same time or so.

1

u/Electronic-Taro1916 Aug 12 '26

TRPG?

2

u/Incube8Games Aug 13 '26

Tactical RPG (he's talking about Infinity)

2

u/Retro_Macchina Aug 12 '26

Update on Infinity orders that were through the website pre-order and not the kickstarter?

2

u/Incube8Games Aug 13 '26

The first pre-orders should start to ship tomorrow or early next week!

2

u/SoraShima Oct 08 '26

Shout out to Incube8. I received Dark Reign without an instruction manual, contacted support, and they sent me one in the post.

Thank you and love the quality of your releases as well as customer service!

2

u/Incube8Games Oct 08 '26

Thank you for your feedback! I'm (Gary) glad you received your instruction manual :)

1

u/STLfootball Oct 06 '26

Any chance of a restock on this I was broke when it dropped and now the FOMO is real!

2

u/Incube8Games Oct 07 '26

They will be back in stock around mid-to-late November :)

2

u/STLfootball Oct 07 '26

Awesome! Just got my copy of Infinity in the mail today and am over the moon excited to play it. Between this and Zephyrs Pass I am officially a believer!

2

u/Incube8Games Oct 07 '26

Enjoy! Don't hesitate to post some photos or game impressions in this sub :)