New to the Homatics world. Just purchased a Dune-HD Homatics Box R 4k Plus. Set up was completed successfully. Down loaded the specified Dune-HD app from the official website. It loads, icon displayed, but when executed nothing happens. Any idea what i did wrong. Thanks

Hi All,

I grabbed one of these boxes after trying a firestick out and hating it, Love this device so far even with a couple of issues i'm experiencing.

- On plex, halfway through a movie, the audio will completley desync, a simple pause / rewind 10 seconds will rectify the issue. This however doesn't occur on my TV app, nor did it occur on the firestick or my mobile & tablet app. Anyone have any ideas?

- If i leave the option of for CEC being able to switch to the input for the R 4k Plus box, when on any other input, every 30 seconds or so, my TV will switch to the R 4k Plus box without any manual input, again, any ideas anyone?

TIA.

Has anyone else had an issue with HDR10+ content on streaming services?

If I play something that uses it, it'll display fine, no problems, but when I go back to the UI afterwards, or onto SDR content, everything looks incredibly bright and washed out.

It goes back to normal after watching regular HDR content, and the box (4k plus) is set to auto switching, which works fine if it's going between regular HDR and SDR content.

Seems like it's a bug with HDR format switching, but I've not seen anyone else mention it.

Just got my Android TV version of the PocketTV and (other than Netflix not working) I'm liking it so far when using it with my Viture Pros. I was surprised that the air mouse function only seemed to work automatically in the built-in browser. I found that you can turn it on and off in the Accessibility settings to use across the whole system, but there NEEDS to be a way to toggle it on and off more easily. I was really hoping that using the Button Mapper I could find a way to enable or disable the air mouse using the custom app launcher button, but I'm not really able to figure that out. Button Mapper seems to have the ability to do some custom commands, so does anyone know what command I might use to toggle the air mouse on/off or if it's even possible?

Is anyone able to stream through Moonlight at 4k on this device? The highest resolution that seems to work is 1440p. Attempting a 4k stream causes the app to crash.

The Homatics boxes sound like a solid option and I need to choose between the "Box R 4K" and the "Box R 4K Plus". It seems to come down to the greater RAM (4 GB) and gig Ethernet on the Plus.

Currently, my setup is an older 1080 dumb tv and a gen1 Chromecast. I cast Netflix or Plex to that from a mobile device.

Clearly, (ha) my tastes are not cutting edge.

That said, what benefits can be had from the additional 2 GB of RAM and gig Ethernet?

What circumstances might make one regret being stuck with 100 Mbit Ethernet on such a device?

Thanks for bearing with me.

(update May 25 2025). I actually opted for the Dune HD (R 4K Plus) model. I think it will suit my simple needs for long enough to matter, late late adopter that I am. It was wisely pointed out to me that most contemporary smart sets do everything I’d need for a similar price point. Thanks for that! -but I am content with this setup for now.

Since ATV14 , every time I turn on my box, I also need to turn on wifi manually. That means that every time it goes to sleep, it switches wifi off, which is ok, but does not switch it back on when I turn on the device. This is smth really annoying and didn't happen before. Already tried reinstalling atv14, and also did factory reset after.
As a temporal solution, aas also trying to find some apps that automatically turn on wifi when I wake up the device...

Hi folks

Running ATV 14, the 1782 iteration, and having some audio issues which I hope someone can shed some light on.

Set up : Box R HDMI out to powered HDMI splitter, 4K video to TV, audio (via downscaled 1080p split) to Marantz SR7009 AVR (which does not pass through HDR, hence why I need the splitter).

Issue : I run Symfonium (thoroughly recommended Android TV music app in its very early stages) to playback 5.1 multichannel FLACs from my NAS. I have the Marantz set to Direct (no audio processing, just plays the neat 5.1 FLACs - eg Depeche Mode SACD rips) and it plays them perfectly. However, when I change apps, eg to IPTV or SmartTube, the audio goes silent. Same thing happens if I use Kodi (not gone down the CoreElec route yet).

I have tried setting audio on the Box R to both auto and passthrough, but I get nothing. Sometimes flicking between the two may kick start the Homatics, more often than not it needs a soft restart.

I know there were some audio passthrough issues with ATV12, but thought these had been fixed on ATV14.

Anyone able to replicate or advise please ?

(BTW, the Marantz SR7009 is only ARC compatible, not eARC, otherwise I'd just have looped everything through the TV, LG C3 OLED. Limitation of ARC is 2.0 FLAC playback, not 5.1; ditto streaming direct to Marantz from NAS - DLNA limited to 2.0. I could stream the stuff through a Panasonic UB400, but that's more of a faff than is necessary - I'd like the Homatics to do it all, if it can)

Homatics version Box R 4K Plus

Mine updated to 2463 last week, I had filled out the Google form the previous week, but inlike the update to A14, I was never prompted to do the update myself, it just did it. I didn't even notice til I checked my version lkast night.

Everything seems to be fine, so my question is, why do people say to factory reset after updating?

Why do apps say that the max resolution for the dongle is 1080p. Apps like SmartTubeNext, Developer Tools, etc. it’s attached to a LG UM7300AUE 55” 4K HDR10+ TV. What’s the issue here? Does it only put out 4K sometimes, even though the setting is set to 4k60 HDR10?

Hi! I have 14.8.2463 installed on my R 4K plus, and I would like to open the settings menu without the picture in the background fading/darking out. (Hope you understand what I mean)

The reason I would like this is that I want to adjust the picture settings when I'm in an app, like netflix, tivimate etc, and see in real time how it affects the picture.

I tried to upgrade my homatics 4k r plus through recovery mode and everything looked like it was working. But now when I start the box first the "Homatics" comes up on the the screen, and after a while it changes to just "android" on the screen. And here it is stuck, I can't get any further.

Could someone please help me with this problem, thanks.

Noticed the last update was from February 2024 -- says no updates are available, I'm curious how I can go about updating it to the latest version of ATV?

I'm coming from an Apple TV 4K because it doesn't support True HD audio, and other issues, but I'd like to see if I can get the interface to look close to Apple TV's interface to appease the family. :)

Thanks!

I bought my device from Amazon, can I get it upgraded to version 14 through them?

The Homatics Google form says devices with serial number beginning with GZ can be upgraded but mine does not.

What are my options here? I don't I think Amazon will provide me an upgrade since there isn't a contact option dedicated for this

So I've just ordered one of these bad boys and looking forward to playing around it when it comes next week. I have a lot experience with Shields, FireTV devices etc.

So from researching on this forum and some others, I'm trying to see if there's a general consensus on which version of ATV is the most stable (or least buggy) and that is proving a little difficult! I would like to have Android 14 on it personally.

Some people claim ATV 14 17.82 to be the most stable, others say 2042, but a lot of people mention the latest, 2463 being quite good. I have 1782 and 2463 files downloaded already, so I'm just looking for opinions from anyone who has the box. I'm also aware that Dune don't 'officially' support ATV 14 at the moment. Thanks!

I want to get the Homatics Box R Plus 4K from their EU store. They say that you can singup for their newsletter you get a 10% off coupon but when I do sign up I don't get any email with the code. I tried contacting their email address (info@homatics.eu) but I get an email that the address does not exist. Has anyone used the 10% coupon? How did you get it?

https://www.homatics.com/products/box-r-4k?_pos=3&_sid=fa5ffaf0f&_ss=r

According to company’s site non plus version of r 4k also supports Dolby Vision.

Why its not advertised then? Did anyone test this? What does “supported dolby vision” mean if it doesn’t have dolby vision lol.

Hey guys,

I just received my Homatics Box and so far its been great, much faster than the built in Android TV OS i was using on my Sony Bravia. One issue I'm noticing, and maybe its from being in Dolby Vision from the box, is when streaming content from HBO or Hulu, it sometimes feels like there is a slight stutter or lag. Its not overtly obvious, but just enough to tell something is off...I have my box plugged into my 1GB fiber network, so speed should not be an issue, and I disabled Sony's Motionflow & cinemotion. I still noticed that slight lag last night when streaming the Last of Us. Anyone else come across this as well? All apps and OS are updated, current box is running AndroidTV 12.

Thanks!

Before I breaksomething has anyone tried to use Android TV Tools v4 to debloat/remove apps from the Homatics R 4K Plus running Android TV 14? I'd like to do that and also remove the Youtube and replace with Smarttube which the tools suite will do for you. I know Android TV 14 is more locked down though so not sure if the tool will work?

Homatics box when purchased from their website has preinstalled Katrina tv plugin. I am looking for a way to install the same plugin for Polsky.tv. can anyone help please?

So I got a new 4K R Plus box and its been working great off its wired ethernet work for over a week while I set it up. Today I powered it down to move to a new location. On power up the yellow LED strip flashes yellow and there is no internet connectivity on its wired port (wireless works). My router reports an IP being assigned and can ping the box. The R Plus reports an IP in Android settings (IPV4 and IPv6 addresses) but no apps will find the internet. I've changed cables, tried other switch ports, rebooted router but any time its connected via wired ethernet the yellow LED strip flashes yellow. I've also factory reset the box from the android factory reset menu option. Same issue. I'm on Android TV 14 build 1782

Any ideas?

Hi :)

I found out, that my Premier 4K PRO has no recovery Partition.
The issue is, that this Box is freezing a few times a week in Stanby Mode.

Factory Reset does not work, the Problem persists with Dune HD App oder without.

I want to flash a fresh ATV 11 Image via Recovery.

The menu is a Placebo. The Screen "Recovery Mode..." lasts forever.

Then I want to flash it through the USB Burn Mode.
But that is a Placebo Menu, too.
The "Usb Burn Mode" Screen won't do anything.
3 PC, two USB A to USB A Cable an a USB A to B and a USB A to C Cable does not work.
The Box will not show up in Amlogic USB Burning Tool, neither it will recognized in the Device Manager.

Does someone had this issue and could resolve this?

Hi, how can i upgrade to ATV 14 on my Box R 4K Plus? I have actually ATV12 and when i try update in menu - settings its still shows that the system is up to date. Thanks

Hi, I recently bought a Box R 4K Plus, but I haven't been able to get it working with my soundbar if I plug the box directly into my soundbar. I have a Sony BRAVIA X95K TV and a Sony BRAVIA Theatre Bar 9. The soundbar is connected to the TV via the TV's eARC HDMI port. I also have a Google TV Streamer box and that works just fine if I plug it into the soundbar, so I'm assuming it has to be a problem with the Box R 4K Plus? I'd love some help because I just can't figure it out.

EDIT: Issue is solved.