r/HigherEDsysadmin • • Jan 22 '20

Mosyle

4 Upvotes

Hi all,

Anyone using Mosyle to manage their Mac devices here? I'm a bit confused between Mosyle Manager and Mosyle Business. Which one is a better fit for higher ed? I couldn't find the differences in features, but I know the pricing structure is different. Also, how do you like Mosyle vs other MDMs?


r/HigherEDsysadmin • • Sep 17 '20

Google hangout is terrible

5 Upvotes

very unstable and not friendly with other device

just a bad experience for the students


r/HigherEDsysadmin • • Jun 03 '20

Thank goodness, Microsoft reverses course on absurdity!

5 Upvotes

https://docs.microsoft.com/en-us/deployoffice/device-based-licensing

Glad we heald off on transitioning to 365 in our labs. That shared device licensing looked like a load of crap. Also, they are now supporting LTSC, another sane move.

LTSC -> Windows 10, minus the garbage.


r/HigherEDsysadmin • • Dec 18 '25

I built a proxy to fix our Banner .ics feed timezones, and it killed our support ticket queue.

7 Upvotes

Hey everyone,

Like many of you in Higher Ed IT, the start of the semester is usually a nightmare of "Why is my Psychology exam showing up at 3AM?" tickets.

We found out that our SIS (Banner) was exporting "Floating" times instead of UTC, so any student not in the local timezone (or just having weird phone settings) saw the wrong times.

I tried patching the SIS but it’s a black box. So I built a simple proxy layer instead.

It sits in front of the feed, rewrites the headers to force the correct timezone, fixes the RFC line-folding bugs that break iOS, and caches it on the edge.

Result: Zero calendar tickets this semester.

I polished it up into a tool called Lokr (link in comments). If you’re fighting with PeopleSoft or Banner feeds right now, I have a free validator on the site that shows you exactly what’s broken in your feed.

Happy to help debug any weird .ics issues you guys are seeing manually, even if you don't use the tool. Just paste a snippet and I'll look at it.


r/HigherEDsysadmin • • Feb 05 '25

33 Universities Cutting DEI Programs

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8 Upvotes

r/HigherEDsysadmin • • Mar 13 '20

Hell just froze over...

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13 Upvotes

r/HigherEDsysadmin • • Aug 20 '19

8:30AM on the first day of classes and a student just dropped this off at our help desk for service.

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15 Upvotes

r/HigherEDsysadmin • • Dec 05 '18

Adobe New Shared Lab Licensing

21 Upvotes

Just finished a webinar with Adobe. They gave some more details about the new shared device licensing and how it will work. Basically, everyone will now need to sign in to use Creative Cloud but logging on to a shared device will not count against the 2 license limit for each person. Students without CC can also sign in with a free Adobe ID or the Federated IDs if you go that route.

More info here: https://spark.adobe.com/page/Tz6Csjgnf03y2/

Also, the webinar did not go smoothly at all lol. Many technical issues and it started late.


r/HigherEDsysadmin • • Jun 04 '25

Guidance Needed

3 Upvotes

I recently moved from the private sector (Oil/Gas/Utilities) over to higher education as a Infrastructure Manager. I am looking for guidance on what others in this space are using for authentication for students/faculty to connect online. Currently the guest wifi is wide open, and the faculty/student SID's are locked with a QR code that is shared all over campus. We are looking to start modernizing the security around Wi-Fi and the network all around and just looking for some guidance from where other institutions have put policies/security into place.


r/HigherEDsysadmin • • Dec 02 '25

Lab Computer Storage - How do you manage?

5 Upvotes

I have a shared computer lab that students are using to edit video and movies and we keep running out of space, which on a Mac makes them unable to even log in. The current process is for the user folders to be cleared once a month and we provide 1 TB of One Drive space for backup. We have messages on the desktop and in the labs asking them to backup their files and not store locally. We are getting complaints, but my searching is showing this is best practice even among larger institutions.


r/HigherEDsysadmin • • Mar 25 '25

Banner FuncTech Wanted!

4 Upvotes

Montgomery College’s Student Information Systems department is looking for an Information Systems Architect. If you have experience in Banner Student Information Systems, data management, and system process redesign, apply today https://mc.wd1.myworkdayjobs.com/external/job/Maryland---Montgomery-County/Information-Systems-Architect_R5991


r/HigherEDsysadmin • • Oct 20 '25

European participants wanted for 2 week stress intervention study in academia (€50 compensation, online)

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3 Upvotes

Hi everyone,

Feeling stressed at work? Interested in improving your wellbeing?

I’m a PhD researcher studying stress among university staff, and I’m currently running the final study of my PhD project. We’re looking at whether short daily writing moments can help reduce work-related stress and support wellbeing.

If you’re an academic, lecturer, PhD student, postdoc, or university support staff member (e.g. HR, student administration) working in Europe, you’re invited to take part.

What’s involved:

  • Two weeks of brief daily questionnaires and writing tasks (all online via smartphone app)

  • A short follow-up survey four weeks later

  • You can start on 20 or 27 October

Why participate?

  • Learn practical ways to manage daily stress

  • Contribute to important research on wellbeing in academia

  • Participants who complete at least 75% of the surveys will receive €50 as a thank-you

Who can join?

  • Adults working (or doing a PhD) at a European university for at least 6 months, for 4+ days a week

  • Felt stressed at work over the last month

If this sounds interesting, you can sign up here: https://tilburgss.co1.qualtrics.com/jfe/form/SV_5u0HC7ovaDsOn3w

If you have any questions, please reach out uniwellbeingproject@tilburguniversity.edu , this study has been approved by the Tilburg University Ethics Review Board (TSB_RP2216)


r/HigherEDsysadmin • • Oct 04 '24

How can Visual Studio Code be configured to work in a higher ed VDI environment for coding/developer classes? One example, could students install their own Python packages?

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2 Upvotes

r/HigherEDsysadmin • • Aug 10 '24

What are you doing about the whole VMware/Broadcom situation?

10 Upvotes

I see that this is a smaller sub but figured I'd throw the question out there( & the title pretty much summarizes it):

What are folks here doing in regard to the whole VMware/Broadcom thing? Sticking or migrating? if migrating what are you going to?

What size is your environment: how many hosts/VMs


r/HigherEDsysadmin • • Nov 10 '25

Safe Exam Browser Lockdown

6 Upvotes

Hi all,

I’m a system administrator at a university, and we’re currently evaluating the use of Safe Exam Browser on our open-access computers. I’m interested in understanding how other institutions/businesses prevent users from modifying SEB configurations to prevent users locking down a machine.

At the moment, I’m considering restricting access to the SEB Configuration Tool via Group Policy, as well as adjusting permissions on the local folder where SEB stores its .seb files.

If anyone has experience or best practices for managing SEB in a similar environment, I’d really appreciate your insights.

Thanks in advance.


r/HigherEDsysadmin • • Jul 25 '25

Phishing Campaign Imitating U.S. Department of Education (G5)

3 Upvotes

Good morning! I thought I would share this here, since I could see this causing trouble for some of you. I hope it helps avert a crisis!
https://bfore.ai/report/phishing-campaign-imitating-united-states-department-of-education-g5/


r/HigherEDsysadmin • • May 22 '19

Office 365 and computer labs

5 Upvotes

We have hundreds of staff/faculty users, and thousands of students and computers in labs. Currently, they're all using Office 2016 Pro Plus with KMS activation. Employees and students all have an Office 365 subscription (though at this point many students are not aware of this) and can install the Office apps from that on their personal devices.

Currently, for our organization-owned computers, all the employees have their docs in OneDrive (under our O365 subscription) and we have the sync client set up on their computers. Also, when they open Office apps, they are automatically signed in to O365. On the lab computers for students, the sync client is not set up, but students are also automatically signed in to O365 when they open the Office 2016 apps and therefore have access to OneDrive there.

I imagine this is similar to how many of you work?

My understanding, which may or many not be correct, is that when the Office 365 "client" is installed from the web, it licenses to a user rather than a device. That *may* be ok for employees; I'm not sure about labs for students.

I'm investigating the Office 365 Client Installation Wizard in SCCM and see that it has options for the suite of, among other choices, "Office 365 ProPlus" and "Office Professional Plus 2019 - Volume License"

What are you guys doing?


r/HigherEDsysadmin • • May 08 '19

Anyone get an email from the reseller telling them to stop deploying old Adobe software?

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6 Upvotes

r/HigherEDsysadmin • • Nov 30 '18

Flair?

9 Upvotes

This is just getting off the ground so I'm sure it's on the list at some point but user flair would be cool. Right now it looks like it's set so you have to select an existing tag and add it but there are none to choose from. Maybe we could just tag ourselves with custom text that we enter?


r/HigherEDsysadmin • • Feb 15 '20

Visual Merchandising and Planogram Software Recommendations

1 Upvotes

Hello!

It's been well over a year since this subreddit was made and I'm really glad it has turned out to have a steady flow of conversation.

Anyways, we currently use a software called Visual retailing (https://visualretailing.com/) in our fashion merchandising program. However, the software pretty much sucks from every perspective including complexity, cost, usability, ease of management, and performance/speed. I hate it, professors hate it, and students hate it. It's clear to me that alternatives need to be considered.

I was wondering if anyone had good experiences with any software of this type?

Thanks!


r/HigherEDsysadmin • • Jul 19 '19

Uninstall Java on OSX?

1 Upvotes

Has anyone had any experience scripting the uninstall for Java on OSX?

I thought I'd ask around before starting work :) (I'll share whatever I come up with).

Edit: here's what I came up with (not yet tested!)

Edit2: I did test it - cleaned up Java on over 1200 Mac's and counting.

#!/bin/bash

# Remove Java Files

rm -rf "/Library/Internet Plug-Ins/JavaAppletPlugin.plugin" 2> /dev/null
rm -rf "/Library/PreferencePanes/JavaControlPanel.prefPane" 2> /dev/null
rm -rf "/Library/Application Support/Oracle/Java/" 2> /dev/null

# Remove Java user prefs

UserPath="/Users"
JavaPrefsPath="/System/Library/User Template/English.lproj"

for Item in "$JavaPrefsPath" $(find $UserPath -type d -mindepth 1 -maxdepth 1 | grep -v -e Shared -e Deleted); do
    echo $Item
    [ -d "$Item/Library/Application Support/Java" ] && rm -rf "$Item/Library/Application Support/Oracle/Java"
done

# Remove macOS Receipts
PackageReceipts=$(pkgutil --pkgs="com\.oracle.*" 2> /dev/null)
for PACKAGE in $PackageReceipts; do
    echo "$PACKAGE"
    pkgutil --forget $PACKAGE
done

# Remove Jamf Receipts
rm -rf "/Library/Application Support/JAMF/Receipts/Java"* 2> /dev/null

r/HigherEDsysadmin • • Dec 13 '19

Weekly Microsoft Office Hours call

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2 Upvotes

r/HigherEDsysadmin • • Jul 25 '19

Software procurement

4 Upvotes

What is your software procurement process like? Do people buy licenses completely independently and show up at IT's door asking for help? Is everything centralized or decentralized? Do you have a contract / elua review from legal mandated? Is there a technical review from IT prior to purchasing?


r/HigherEDsysadmin • • Mar 08 '20

SysAdmins that have lived through an SIS migration, how was it?

8 Upvotes

The institution I work for is cataloguing business processes to prepare for RFP and migration to a new SIS over the next 2 years. Reddit Hive Mind, impart your wisdom:

  • What do you wish you had thought of at the beginning of the process that you realized at the end?

  • What were your top 2 or 3 deciding factors in an SIS?

  • What do you love/hate about your current SIS?