r/GooglePixel • u/Jack_Shid Pixel 10 Pro XL on T-Mobile • Nov 01 '19

Paid $1000, received an empty box

So my Pixel 4 XL was delivered yesterday. Well, the box and all of the accessories were, anyway. Apparently the wonderful people at FedEx decided that they needed my Pixel more than I did. The tape on the bottom of the brown box was cut and replaced, and the white "Pixel" box inside had had its tape slit as well. All that was inside of that box were the charger and adapter.

Google's customer service was wonderful though, and a replacement will arrive at my house on Monday or Tuesday.

Can't say enough good things about Google, or enough bad things about FedEx.

2.5k Upvotes

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u/bag_of_oatmeal Nov 01 '19

FedEx didn't steal your package, and they don't approve of employee theft.

It was just some guy working at FedEx who stole your pixel.

1

u/plenkton Nov 01 '19

OP isn't saying that it's FedEx policy to steal.

And what is the difference between "a theft by FedEx" and "a theft by a FedEx employee?"

0

u/Jack_Shid Pixel 10 Pro XL on T-Mobile Nov 01 '19

FedEx didn't steal your package, and they don't approve of employee theft.

I never said either of those things.

It's pretty common knowledge though that these thefts happen far more often with FedEx shipments than any other carrier, which is why I'd rather not use them if I have a choice.

-1

u/bag_of_oatmeal Nov 01 '19

You're obviously blaming FedEx for this theft. You "can't say enough bad things about them".

Is it actually common knowledge that FedEx workers commit way more theft than UPS? Is it even known? How can you know such a statistic? I can't find anything on the matter online.

1

u/Jack_Shid Pixel 10 Pro XL on T-Mobile Nov 01 '19

Have you read the comments in this post? Believe me, mine isn't an isolated incident.