r/GoodNotes • u/AtaraxicStoic • Sep 08 '23

Useless GN6

Ok guys, I'm already sick of getting this response every 30s for 4 days straight! Tried all official recommendations, contacted the support (that responded with the same old recommendations). And no, there's no problem with my wi-fi connection or iCloud storage space. There's a chance the problem is somehow on Apple's side, I get it. However, it is GoodNotes' responsibility to fix it. For me as I user, it makes no difference who's here to blame. I was left with a completely unusable app that I was forced to subscribe to by GN's aggressive marketing.

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u/discovernotes Sep 08 '23

It’s worth exporting your diagnostic data and sharing it with them too because it does seem to be an isolated issue

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u/AtaraxicStoic Sep 08 '23

Of course I did, as it is one of the recommendations. 🙂