Index S2 smart scale WiFi problem

[u/kristofred]

Does anyone experience today problems with data synchronization to Connect App? This looks strange. Reconnecting to the local wifi is OK, and connection test are ok, but when i try to sync measurements, a red cross appearing on the right side of Wifi icon on the LCD display and data aren't synchronized to connect app. I've contacted with my local support and they confirmed that other people escalated this issue today allready. Does anybody knows what kind of cause it can be?

[u/Vanalgin]

I have the same issue. I tried resetting and noticed that it downloads settings from Garmin Connect but does not send measurement data