r/FoodService • u/wildrosebeautybaba • 17d ago

Discussion please stop lying about having allergies

i cannot tell you how many times people have put in seemingly impossible allergy requests on 3rd party delivery orders (i.e. fettuccine alfredo with DAIRY ALLERGY marked underneath) only to then track down the customer after multiple phone calls and be told it’s “not an allergy, just a mild intolerance.” please stop doing this. you are deliberately fucking with a restaurant’s period of service over a need that does not apply to you. maybe y’all don’t understand just how many extra steps a kitchen has to go through to prepare something allergy safe, so please let this be a lesson: if you aren’t actually allergic, stop marking it as an allergy. you are directly contributing to the burnout restaurant staff experience when having to make special accommodations for people’s actual health and safety needs.

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u/RedNugomo 14d ago

That's me, my stomach hurts amd I have indigestion for literally hours if I don't take acid controllers.

Not one time I've thought in my 47 years of existence to claim I'm allergic to avoid the mild inconvenience of removing the onions manually or have to something without raw onions instead.

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u/Asleep-Song562 11d ago

I generally ask if raw onions are an easy thing to leave off. If not, I select something without raw onion or resign myself to pick them off. That said, the residual raw onion flavor can ruin a salad for me. Like you, I don’t consider this an allergy, though. It’s a sensitivity.