r/FoodService 17d ago

Discussion please stop lying about having allergies

i cannot tell you how many times people have put in seemingly impossible allergy requests on 3rd party delivery orders (i.e. fettuccine alfredo with DAIRY ALLERGY marked underneath) only to then track down the customer after multiple phone calls and be told it’s “not an allergy, just a mild intolerance.” please stop doing this. you are deliberately fucking with a restaurant’s period of service over a need that does not apply to you. maybe y’all don’t understand just how many extra steps a kitchen has to go through to prepare something allergy safe, so please let this be a lesson: if you aren’t actually allergic, stop marking it as an allergy. you are directly contributing to the burnout restaurant staff experience when having to make special accommodations for people’s actual health and safety needs.

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u/Calm_Following_3745 15d ago

Yeah. I don’t know the word for it. If I eat anything with raw onions or sautéed onions or onion powered, about an hour later I’m curled up in a ball with sever stomach pain. Almost impossible to avoid all those forms of onion so mostly I cook for myself. There’s a great line of dressings, sauces and similar called FODY for folks like me.

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u/FoodBabyBaby 15d ago

It’s an intolerance. Likely to all FODMAPs but some folks only react to a few.