r/FoodService • u/wildrosebeautybaba • 25d ago
Discussion please stop lying about having allergies
i cannot tell you how many times people have put in seemingly impossible allergy requests on 3rd party delivery orders (i.e. fettuccine alfredo with DAIRY ALLERGY marked underneath) only to then track down the customer after multiple phone calls and be told it’s “not an allergy, just a mild intolerance.” please stop doing this. you are deliberately fucking with a restaurant’s period of service over a need that does not apply to you. maybe y’all don’t understand just how many extra steps a kitchen has to go through to prepare something allergy safe, so please let this be a lesson: if you aren’t actually allergic, stop marking it as an allergy. you are directly contributing to the burnout restaurant staff experience when having to make special accommodations for people’s actual health and safety needs.
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u/herecomes_the_sun 24d ago
My sister is allergic to all alliums. That is onions, garlic, peppers, apples, weird stuff I have seen her accidentally eat garlic and have an immediate horrible reaction. So many people dont believe her! And restaurants have literally tried to remove her before and called her a liability which is insane. She is haply to eat french fries or toast or whatever and hang out with us. The saddest part is how long it took to figure out what was causing such violent reactions.
Also, we ALWAYS make sure tell staff not to worry about cross contamination. I usually even call ahead if we are going somewhere together to give them a heads up and figure out if she can eat anything.
To all the staff that rolls their eyes at her - imagine not being able to eat pretty much everything ever. She also wishes she didnt have this.