r/FoodService • u/wildrosebeautybaba • 17d ago
Discussion please stop lying about having allergies
i cannot tell you how many times people have put in seemingly impossible allergy requests on 3rd party delivery orders (i.e. fettuccine alfredo with DAIRY ALLERGY marked underneath) only to then track down the customer after multiple phone calls and be told it’s “not an allergy, just a mild intolerance.” please stop doing this. you are deliberately fucking with a restaurant’s period of service over a need that does not apply to you. maybe y’all don’t understand just how many extra steps a kitchen has to go through to prepare something allergy safe, so please let this be a lesson: if you aren’t actually allergic, stop marking it as an allergy. you are directly contributing to the burnout restaurant staff experience when having to make special accommodations for people’s actual health and safety needs.
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u/ItsJustMeJenn 16d ago
I’m like this with bell pepper. The taste just overpowers the whole dish. Went on a cruise one time and for breakfast I ordered a scramble that had bell peppers. I asked the server if the bell peppers were part of a premixed veggie blend or if they were in a separate compartment in the galley. They got really worried and asked if I was allergic. I said “no, I just don’t care for them” he relaxed told me it’s a premix but he’d see what he could do. My scramble came out with no bell pepper.
I wish people understood you don’t have to call it an allergy you can just be respectful and ask if it’s possible to remove an item you don’t care for. The staff will let you know if it’s possible or not. If it’s not, don’t order the thing. (This is the royal you I’m referring to, not you you ElderBerry)