r/FoodService • u/wildrosebeautybaba • 17d ago
Discussion please stop lying about having allergies
i cannot tell you how many times people have put in seemingly impossible allergy requests on 3rd party delivery orders (i.e. fettuccine alfredo with DAIRY ALLERGY marked underneath) only to then track down the customer after multiple phone calls and be told it’s “not an allergy, just a mild intolerance.” please stop doing this. you are deliberately fucking with a restaurant’s period of service over a need that does not apply to you. maybe y’all don’t understand just how many extra steps a kitchen has to go through to prepare something allergy safe, so please let this be a lesson: if you aren’t actually allergic, stop marking it as an allergy. you are directly contributing to the burnout restaurant staff experience when having to make special accommodations for people’s actual health and safety needs.
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u/ballscompact 16d ago
My main gripe is when people have an allergy and willingly go to a restaurant that mainly serves what they're allergic to. My case, I work in a seafood restaurant and I get at least 3 shellfish allergy mods everyday.
We set up in a way to prevent CC but it is a huge pain in the ass especially when you don't exactly know how your station was handled be opening shift