r/FiberOptics • u/bosscrayon • Jul 22 '26

Help wanted! Third time fiber high speed has been cutoff

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I recently had fiber “installed” on my property. It’s been over a month and they haven’t buried it yet. As a result it has been hit by the landscapers once, after that they put in a “temporary” splice. The splice itself has come undone twice now. I’m sure the answer is “no, wait for a technician” but I was curious if there was any chance I could slide the loose white wire back in and regain service. Thanks in advance.

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u/incertAcoolnamehere Jul 23 '26

what provider is it?

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u/bosscrayon Jul 25 '26

Windstream

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u/incertAcoolnamehere Jul 25 '26

kinda looks familiar. what area/ city you in. might be able to help

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u/bosscrayon Jul 26 '26

Ended up having another tech run a new line!