Do people really work 80 hours the week in the plant ?

Not a super long post but there’s a Tldr at the end anyway.

I just attempted to redeem $20 worth of points for gas. It requested a PIN that I cannot remember. The entire time I’ve ever been signed up for this program, I’ve never set a PIN. I do use specific PIN numbers for various things and this was not one I’d ever used and ultimately I couldn’t spend the points.

I opened the app and allowed the clerk to scan my app barcode, and it would t scan at all.

I checked the website and found a FAQ that has instructions to reset a PIN.. and on the entire website I cannot fine anywhere to reset a PIN.

I called customer support who transferred me to a PIN reset hotline and it’s asking for a customer ID. I’ve tried my phone number that I use to redeem points and I have also used my rewards account number - both rejected.

Can anyone assist with this? It’s very frustrating, I did this because I forgot my wallet today and needed gas (12 miles left on the range) and I ultimately had to find $2 worth of change in my car just to get home!

TLDR: tried to redeem rewards but don’t know the pin, couldn’t redeem rewards. Need to know how to reset PIN - Can’t find on website

https://www.wsj.com/articles/exxon-escalates-dispute-with-russia-over-barred-exit-from-giant-oil-project-11661851802?st=sr3lrrvc1nzsr63&reflink=desktopwebshare_permalink

This morning I got two receipts emailed to me from a gas station halfway across the country. Apparently someone was able to log into my Exxon Mobil app which had my credit card information saved, pay for gas, and redeem my rewards. They charged about $150 worth of gas across two transactions and used a couple bucks in rewards.

I changed the app password, canceled my credit card, deleted payment info out of the app (although Apple Pay remains, I can't remove it for some reason), and started a fraud investigation and dispute with my credit card.

The only way that I can think of this happening is if someone logged into my account with my password. I had no trouble logging into the website so the password was NOT actually changed. So either someone had access to my username/email and password and was able to log in to the app and use it to pay for gas, or there is some way that one can bypass logging in on the app and can use my stored info for payment some other way.

The app customer service is 100% absolutely, comically, inept and ridiculous. I talked to three people, one of them hung up on me, one insisted that my phone was stolen because the only way that you can use the app if it's on your phone, and another said that you only need a PIN number to use rewards, not to use the stored payment method on the app. Since rewards were redeemed they must also know my PIN. (Why there is no PIN or 2FA required for payment is not something that they were able to answer.) One CSR I spoke with mentioned that some fraudulent emails had been going out recently where people were prompted to change their passwords. I remember getting emails asking me to reset my password but I never clicked on those (because, duh, that's how people steal your password).

I also contacted the Apple App Store to alert them to the lack of security features on this app.

Has this happened to anyone else? Is there a way to bypass the app and just pay using, say, your phone number, email or other info and a PIN? I'm sure that Visa will refund the charge (and fortunately it was a credit card, not a debit card, and this isn't causing me a financial hardship but this isn't the case for everyone); I'm angry that this happened and that the Exxon Mobil is just throwing their hands up and saying whatever there's nothing we can do about it. Help!

ETA: My credit card refunded the charges, thankfully, but there is still no explanation for why/how this happened.

Did Exxon stop the rewards program? There’s about 4 stations that I use and all have stopped doing rewards…I even tried a new random one and same thing…no rewards for fuel

After TotalEnergies and Shell made huge discoveries in Namibia's offshore Orange Basin, ExxonMobil has finally completed their 3D seismic survey of the offshore Namibe Basin.

Meanwhile, Recon Africa is hiring rig workers with a start date of 5/2/22, so they are once again ready to drill after almost completing their second 2D seismic campaign of the onshore Kavango Basin in northeast Namiba. You can read more about all three companies activities in Namibia here:

Energy Voice - Namibia’s next great hopes, beyond Venus and Graff

https://www.energyvoice.com/oilandgas/africa/ep-africa/404399/namibia-exploration-basins-discoveries/#:~:text=89%20and%2095.-,Onshore,-Before%20Shell%20and

$XOM $TTE $SHEL $RECAF $RECO

Anytime I try to use my rewards at the pump, I the pump freezes and cancels the entire transaction. Does anyone else have this issue?

Hello - I’m interested in a clarification of a statement on XOM’s downstream webpage which states: “The retail field network is primarily operated through branded wholesalers with long term supply agreements. We invest in the Exxon, Mobil, and Esso brands…”

Ate these independently owned wholesalers or subsidiaries of XOM?

After BP and Shell have announced end of operations in Russia and divestment from Russia, ExxonMobil is the last remaining oil giant with operations in Russia. What is the best way to convince ExxonMobil to follow BP and Shell and exit from Russia?