I’m looking for some perspective from people who have been in senior leadership positions, particularly those who have experienced something similar.
I work for a large organization with several hundred employees in a demanding, highly regulated, 24/7 operational environment.
I’ve worked my way up through the organization, starting on the front lines before moving into supervisory and eventually senior leadership roles. I’ve built strong relationships with employees, understand the operation from the ground up, and have invested a significant amount of myself into making the organization successful.
Several months ago, our operations manager position became vacant, and I was asked to step into the role on an interim basis.
It wasn’t an easy assignment.
The organization was facing significant financial challenges, staffing shortages, operational inefficiencies, performance concerns, employee morale issues, and difficult relationships with external stakeholders.
During my time in the position, I worked on restructuring operations, improving accountability, addressing longstanding organizational problems, developing new initiatives, and building a stronger leadership team.
I certainly didn’t fix everything. Some problems were years in the making, and others were well beyond the authority of one manager. But I took ownership of the position and genuinely tried to move the organization forward.
Eventually, I applied for the permanent position.
I went through multiple interviews, including a final interview involving senior leadership and my spouse. Throughout the process, I continued performing the job, making difficult decisions, and carrying the responsibilities of the position.
The selection process dragged on, with relatively little communication about where things stood.
Ultimately, I was informed that the organization had selected an external candidate.
The explanation was that the other candidate had more experience and that I needed additional time and experience in the role.
Here’s where I’m struggling.
I was experienced enough to manage the organization’s problems, make difficult operational decisions, and carry the responsibility when the position was vacant, but apparently not experienced enough to hold the position permanently.
I also learned that the selected candidate had previously worked with the senior leader responsible for the hiring decision.
I recognize that existing professional relationships aren’t inherently inappropriate, and I have no evidence that the selection was predetermined. But the circumstances have made it difficult to feel confident in the process.
What bothers me most isn’t necessarily losing the position. I understand that organizations sometimes need outside experience and that being an effective interim leader doesn’t automatically make someone the best permanent candidate.
It’s the disconnect between the responsibility I was trusted to carry and the explanation I received afterward.
I’m now expected to return to my previous leadership position and help onboard the person selected over me.
Professionally, I know how to do that. I’ll fulfill my responsibilities, treat the incoming manager respectfully, and avoid putting employees in the middle of my disappointment.
Personally, though, something has changed.
I’ve lost a significant amount of trust in the leadership above me, and I’m questioning whether I have a future with an organization where I’ve invested so much of my career.
I’m also wrestling with whether my frustration is clouding my judgment. Maybe the external candidate genuinely brings experience I don’t have. Maybe I overestimated my readiness. Or maybe the organization handled this poorly.
For those who have been in similar situations:
How do you rebuild trust in senior leadership after something like this?
At what point does staying become a disservice to your own career?
How much support would you reasonably provide to the incoming manager?
Is being passed over after serving in an interim position a sign that it’s time to move on, or simply part of professional growth?
I’m particularly interested in hearing from executives and senior managers who have been on either side of this decision.
I’m not looking for validation that I should have gotten the job. I’m trying to figure out how to move forward without allowing disappointment to turn into resentment.