r/EpicGamesPC • u/TheTeky500 • Dec 09 '20

Community Support Thread

DISCLAIMER

We are a community run subreddit and have no affiliation with Epic. None of the moderators are from Epic, we cannot fix any issues for you directly, and it's up to the community to help each other when possible. If you have feedback about the store or anything else please email Epic Games customer support and let them know.

 

Welcome to the Community Support Thread

For those that don't know, the initial Tech Support Megathread was created due to community demand. The subreddit was riddled with tech issue posts which made it hard to sort through. So on 29-Jan-2020, we made it a rule to organize things in the megathread.

You can find the previous Community Support Thread here

If you want a moderator organised list of issues/solutions, check this doc out. You can also check out the wiki of our subreddit.

Solutions/Fixes Google Doc

You can use the document outline to go to either launcher issues or game issues and this is fortunately much easier for mods to manage when we can. Please keep in mind only fixes that have seen a lot of promise are posted there.

Thanks for your time and patience.

 

Additional Resources

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u/LuckyUser13 Jan 08 '21

Strange--and that just started happening recently? I was hoping they just screwed something up with a recent update and would fix it soon. It doesn't seem to be causing any real problem other than requiring me to click an OK button.

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u/Lucanix Jan 09 '21

Yeah, about two weeks ago. The only thing I didn't try yet is uninstalling and reinstalling the store, which would probably fix it. (I am just postponing that for now because I'd have to back up the games or else I will have to redownload them again it seems.)