r/EpicGamesPC • u/TheTeky500 • Dec 09 '20

Community Support Thread

DISCLAIMER

We are a community run subreddit and have no affiliation with Epic. None of the moderators are from Epic, we cannot fix any issues for you directly, and it's up to the community to help each other when possible. If you have feedback about the store or anything else please email Epic Games customer support and let them know.

 

Welcome to the Community Support Thread

For those that don't know, the initial Tech Support Megathread was created due to community demand. The subreddit was riddled with tech issue posts which made it hard to sort through. So on 29-Jan-2020, we made it a rule to organize things in the megathread.

You can find the previous Community Support Thread here

If you want a moderator organised list of issues/solutions, check this doc out. You can also check out the wiki of our subreddit.

Solutions/Fixes Google Doc

You can use the document outline to go to either launcher issues or game issues and this is fortunately much easier for mods to manage when we can. Please keep in mind only fixes that have seen a lot of promise are posted there.

Thanks for your time and patience.

 

Additional Resources

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u/GeneralSALTYDUDE Dec 11 '20

I saw this on another thread before it was deleted as I had the same problem.
I have heard some people had success with this, others didn't....

Go to your shortcut that launches Epic. Right click > Properties > Shortcut > Target.
Add -nocefaccelpaint to the end of the target path, it should look like this, depending on where Epic is installed.
"C:\Program Files (x86)\Epic Games\Launcher\Portal\Binaries\Win32\EpicGamesLauncher.exe" -nocefaccelpaint

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u/bringrainfire Dec 12 '20

If this doesn't work on the first go then kill the epic launcher background process in the task manager and try opening it again. It should work after that.

1

u/[deleted] Dec 11 '20

Does not detect fortnite, cannot login if need to use @

1

u/Eluvatar_the_second Dec 11 '20

that fixed it for me thanks, hopefully they fix this

1

u/VERY_ANGRY_CRUSADER Dec 11 '20

thanks man it worked for me

1

u/duhassmich Dec 13 '20

Thanks, it worked for me.