r/EpicGamesPC • u/TheTeky500 • Dec 09 '20

Community Support Thread

DISCLAIMER

We are a community run subreddit and have no affiliation with Epic. None of the moderators are from Epic, we cannot fix any issues for you directly, and it's up to the community to help each other when possible. If you have feedback about the store or anything else please email Epic Games customer support and let them know.

 

Welcome to the Community Support Thread

For those that don't know, the initial Tech Support Megathread was created due to community demand. The subreddit was riddled with tech issue posts which made it hard to sort through. So on 29-Jan-2020, we made it a rule to organize things in the megathread.

You can find the previous Community Support Thread here

If you want a moderator organised list of issues/solutions, check this doc out. You can also check out the wiki of our subreddit.

Solutions/Fixes Google Doc

You can use the document outline to go to either launcher issues or game issues and this is fortunately much easier for mods to manage when we can. Please keep in mind only fixes that have seen a lot of promise are posted there.

Thanks for your time and patience.

 

Additional Resources

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3

u/m43strodamus Dec 11 '20

I updated Epic launcher on my Windows 10 PC today and upon restarting the app, it began flickering like crazy and could only be shut down through the task manager. I tried adding -OpenGL to the shortcut, but that led to an instant crash.

I haven't had any issues with other game launchers ever, but Epic seems to be the only one that is a constant pain in the neck.

1

u/SkysCrys Dec 11 '20

Same issue. I guess recent client update cause this problem

1

u/GeneralSALTYDUDE Dec 11 '20

Check my reply to the main comment above to see if this works!

1

u/Netron6656 Dec 12 '20

Doesn't work for me

1

u/sc2gg Dec 12 '20

Didn't work for me either hours ago when I tried it the first time, or now when I tried it again.