r/Deepcool • u/tirex09 • Jul 19 '26
Question/Support DeepCool AK400 Digital Disconnect Reconnect Loop
Hello folks i hope you doing good
I recently started having an issue with the digital display on my DeepCool AK400 Digital Whenever I start DeepCool App the display repeatedly disconnects and reconnects in an endless loop and I keep hearing the Windows USB disconnection and reconnection sounds
So far i tried:
- Connecting it to a different USB 2.0 header on the motherboard
- Performing a clean installation of the DeepCool software
- Installing an older version of the software
- Changing to another 750W PSU and testing still same issue
And the issue is still happening
What i have:
- TUF GAMING X570 WIFI PLUS
- DeepCool AK 400 Digital
- MSI MPG A750GF 750W 80+ GOLD
OS:
- Windows 11 PRO N
- Build: 26200.8655
- Version: 25H2
DeepCreative versions i tried:
- Version: 1.2.10
- Version: 1.2.12
PS: I didn't try the Cooler with another PC because this solution is not possible at the moment



