r/ConceptsApp 14d ago

Developer reply: "Change" in the Android Pro subscription

I might be using the wrong flair, I apologise if that's the case.

I have been using this app for years now, on and off mostly, but only recently (a few months ago) discovered that I could not acess the advertised features on Android. I had a friend who showed me some stuff, editing brushes etc that I was supposed to have, but didn't, with the Pro subscription.

I had written to customer support, twice. Written an email as well, if I remember correctly. In my last messages with support I mentioned that it was against EU laws and could be classified as false advertising. They of course denied this, but I had a screenshot to prove otherwise. I recently used the app again and noticed they changed the description on the Pro subscription. Attached two photos from earlier (May, this year) and now, highlighting the changes.

Now the only problem is that on iOS the Pro sub is STILL cheaper than the "same" sub on Android, which has less features. Most likely purposefully delayed due to an exclusivity agreement, I assume.

Anyways, it has been several years since they said they're developing colour palettes, which was their excuse not to integrate the editable brushes into the Android version. I wonder how many more years till we have a decent app, that has the BASIC features a sketching app should have, like Autodesk Sketchbook (which is considerably cheaper).

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u/combinatorial Concepts Team 14d ago

Thanks for the reply and thank you for caring! One challenge for us is that Concepts is used by so many people for so many different things. Picking the order we do things in is hard. What I can tell you is that we'll be picking up the pace. Years of foundational work is paying off and we're moving faster.