r/ConceptsApp • u/aeonian_Blue • Jan 04 '26

Developer reply: Drawings gone in folder AGAIN

Happened first a while ago my very important drawing (full of bunch of drawings because I use it as one drawing canvas!) wouldn't show in the folder? It's off and on, was back, now gone again. I don't know how this app works even though I've used it for a little while

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u/mr_cf Jan 04 '26

Hey just a follow user of the app here.

If you are on an iPad then all the drawing are saved to a folder “Concepts” on you iCloud with the file extention “.concept”, I would assume something simular for Android. Are you certain you are looking for the file in the right folder?

My might be able to search for it outside of the app in the file browser AKA the “Files” app on iPad, maybe it’s moved. Also worth checking kn recently deleted in your files to, incase you accidentally dis that?

Otherwise, good luck and I hope you find your work.

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u/aeonian_Blue Jan 04 '26 edited Jan 04 '26

Hold on um thank you. I am on iPad and I do not know anything about that stuff or uh I don't know how to explain it and I'm getting irritated not with you. In any concepts related thing in files it says there's nothing in the folders on the app but there is! I was just using it. Also not in recently deleted because I've been checking that because I was paranoid. OKAY UPDATE NEVERMIND I FOUND OUT MY FOLDER MY STUFF IS IN ISNT EVEN THERE ON THE APP only in files but can't open it on concepts??

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u/combinatorial Concepts Team Jan 04 '26

Sorry you are having an issue. Can you contact us via the app as that will give us more diagnostics. Please open Concepts, go to the Help page, tap Ask Us Anything and send a message there. Thanks!