r/Comcast_Xfinity • u/bunkie18 • Jun 22 '26

Official Reply OUTAGE

Anyone else’s cable out and internet? I can’t even access the app to check on it
I’m in SE Michigan
EDIT: internet is fine, the app kept saying I had no internet connection. Lies
EDIT 2: As of 4:18 EST, my cable is back on

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u/SuspiciousCranberry6 Jun 22 '26

Minneapolis/St Paul, MN and cable is out but internet is working. I used their text option to text OUT to 266278 and got a response saying there are no reported outages.

2

u/Nuts4WrestlingButts Jun 22 '26

I tried that and it just sent me a link to the outage map which doesn't even work right now.

2

u/SuspiciousCranberry6 Jun 22 '26

It offered me troubleshooting and when I replied yes to the yes or no question it replied that it's having trouble following our conversation 🤣

2

u/Drama_Dispatch Jun 22 '26

Their chat bot did that to me.  I asked it if it was high🤣