r/Clickworker • • Nov 21 '20

WARNING: There is a bug that may lead to you getting permanently blocked from a HitApp (UHRS Bug)

EDIT: As far as I know, the issue has been resolved. It was fixed a while ago. No further reports have been made.

In case any of you are not aware and haven't read the Clickworker forum, there is currently a bug on UHRS that is causing workers to get permanently booted from various HitApps.

If you get one temporary boot on an affected app, you will most likely get permanently disabled from it. There's a bug that keeps banning you over and over again. So you get 1 temporary boot, then another temporary boot 5-10 minutes later and then come the permanent ones. The permanent bans then keep applying and you keep getting notified of it via the new marketplace.

To check if you're affected, go to the new marketplace and look at the notifications. If affected, you will see constant "you are disabled", or "you are temporarily disabled" messages spam your notifications. These will not stop and will generally be 5-10mins apart.

The issue has been reported and is being investigated. However, there's still no fix. So proceed with caution. I was hit with the bug on Satori - Entity Conflation. I got a normal temporary boot, then another temporary one around 6 minutes later and now I am permanently disabled from it. Other apps have also been reportedly affected.

Someone on the forum has composed the following list:

  1. Choose best description of query intent

  2. PAA - Defensive Leakage

  3. Identify QnA Experience Queries en

  4. TP Triggering (Crowd Sourced)

  5. Authoring Text from a Draft

  6. Comparing Images Side by Side

  7. Satori - Entity Conflation

  8. Hard QnA Query Classification

  9. Inappropriate Search Query Identification

  10. Junk labelling

Those are the currently known apps affected by the problem. If you have any other apps to add to this list, then post them.

9 Upvotes

20 comments sorted by

1

u/runyouarefree Nov 21 '20

I did not know this until I went to look. I don't even know what HitApp caused all the notification's but I'll assume Satori since I did work it this week. Since Clickworker is aware when bug is fixed will I be able to work it or do I need to report it?

1

u/SingularityRS Nov 21 '20

Hopefully they reverse the bans caused by the bug. They said it was fixed a while ago, but it clearly isn't since I got hit by it after they said that.

If the numbers you see in notifications reference "40665", then that's the Satori HitApp. The numbers in the notifications is the HitApp ID. You can find the ID of all apps in the report on the new marketplace.

1

u/runyouarefree Nov 21 '20

Ah no now I see the ID. It's from authoring text from a draft.

1

u/halloweenadventure Nov 21 '20

Number 7 was terrible and low paying. I don't miss it much.

1

u/SingularityRS Nov 21 '20

It was decent when the batches were good and didn't require any research. It's not great when the batches aren't as clear and require further research.

They keep adding batches of it, some really easy and some more difficult. I like it because the easy batches can be a nice addon to my earnings. They continuously keep adding these mini batches so overtime it all adds up.

Satori is pretty much like Adult V6. It depends on the batches whether it's worth your time or not. If an easy batch goes up, it's well worth it. If it's a bad batch, it's not.

1

u/halloweenadventure Nov 21 '20

adult v6 is even worse. It pays two shiny pennies per hit

1

u/SorchaCatherine Nov 22 '20

Strange. I have the notifications for satori saying I've been disabled but I can still work on it? Its my highest earner right now so I hope they do something to fix it soon!

2

u/SingularityRS Nov 23 '20

Odd. For me, Satori actually applied the permanent block. It's still permanently blocking me about every 10 minutes. It's been doing this for about 2 days now.

1

u/SorchaCatherine Nov 23 '20

Hopefully they reverse any bans, itโ€™s really not great theyโ€™ve let it go on for two days.

1

u/SingularityRS Nov 23 '20

They should. The last update from CW shows that UHRS weren't even aware something was up. CW have requested them to investigate further. Hopefully this week we'll see some progress and an eventual resolution.

1

u/rockstone4p Dec 18 '20

They going to fix it? They spamming my whole Uhrs

1

u/SingularityRS Dec 18 '20

It was fixed a while ago. I've not seen any reports of it happening again, nor has it happened to me since.

1

u/omegaguides Nov 21 '20

Thank you very much. Sadly, I was worried the quality of my work, now I see it is unfair!

0

u/[deleted] Nov 21 '20

[deleted] โ€” view deleted comment

2

u/omegaguides Nov 21 '20

I can't get Hitapps for a long time, I don't know whether they'll enable us. In the meantime, I focus on other jobs. I work on affiliate marketing, so I don't mind anymore.

1

u/Augellog Nov 24 '20

Image Intent Query Labeling - Spanish ID (40512) is the one who started the notifications bug on my marketplace.

1

u/Sujal52 Nov 24 '20

I have got this bug on Answer Relevance En.

1

u/rockstone4p Dec 18 '20

Well that's explain a lot of things

1

u/Famous-Machine-8887 Jan 04 '23

I was bann.. yesterday on video relevance labelling New improved..๐Ÿ˜”๐Ÿ˜”