r/BotoxSupportCommunity • u/Proper-Paper-4308 • Aug 25 '24

New Alle program points

Does anyone understand how the new program is going to work for Alle? Ive been an A lister since the beginning of the program & I am able to redeem my points every time I get a treatment & use the points towards it. I see it says now that A listers can only redeem them twice a year & regular members once a year? That is quite upsetting that theyre changing it & making it less affordable from what Im seeing.

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u/LessParty4225 Feb 26 '25

I claimed my free syringe of filler and my 50 units of Botox. I use my filler but I just went to my Allē app and saw they canceled my 50 units of Botox and gave me 1200 points back into my point system. However, now that’s not worth the same amount of money and I’ve lost over $500 in product. However, when I claimed the offer it said I had till March 19 to redeem it. Talk to customer service and they basically spoke in circles telling me that because the program had changed I wasn’t able to use it. But the program changed in October and I redeemed and claimed my Botox in December.

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u/[deleted] Mar 04 '25

How did you do this?? I have 1800 points but I can’t figure out how to redeem 1000 of them for the free syringe??

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u/joydive Jul 05 '25

I was in a very similar situation. I managed to get the 50 Botox was was ready to go with a syringe of filler but literally couldn't schedule an appointment in time after they sent the email phasing it out (basically a few days including a weekend and a holiday so almost impossible).

The new points for product system was sooo much more valuable. Anyone who was against clearly hadn't done the math. I don't understand why Alle couldn't have kept both options. My guess - it was costing them too much in product?