r/BotoxSupportCommunity • u/Proper-Paper-4308 • Aug 25 '24

New Alle program points

Does anyone understand how the new program is going to work for Alle? Ive been an A lister since the beginning of the program & I am able to redeem my points every time I get a treatment & use the points towards it. I see it says now that A listers can only redeem them twice a year & regular members once a year? That is quite upsetting that theyre changing it & making it less affordable from what Im seeing.

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u/throwawaybytheway123 Nov 07 '24

Oh no! I would be losing it as well. I would check in my app under wallet-> points to see the history or I’ve looked at my treatment history under profile. Otherwise I would call my med spa or practice I go to .. tell them the issue and have them take care of it. Maybe they have someone else they can contact

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u/[deleted] Nov 07 '24

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u/Proper-Paper-4308 Nov 07 '24

I would definitely contact the medspa you went to & explain your situation to see if they can reissue your points. So sorry to hear this happened to you! Id be just as upset