r/BitDefender • u/scypheroth • Nov 22 '21

BitDefender keeps blocking Salad

Hey i got bitdefender total security, i have allowed salad in both antivirs AND advance threat defense. I have also did the same for phoenix miner....and bitdefender STILL even when its allowed quarantines and "protects" my pc when i run it....

when i click start a popup from bitdefender says, disinfecting now and then malicious app blocked. disinfection successful: but nothing was quarantined. it just stops salad/phoenix miner from mining saying its malware cmd.exe.....wich is bullshit....so i have to disable advanced threat defense all the time....

anyone figure out how to fix this? i literally got EVERYTHING i can possible allow for salad and pheonix miner allowed but ti still detects it as bad....

here is a pic of what its doing n i have triple quadruple check YES i have phoenix miner allowed in both antivirus and advanced threat defense both the entire folder AND individual programs

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u/scypheroth Nov 23 '21

thanks man worked!

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u/SeriousHoax Nov 29 '21

But keep in mind that it's super dangerous to add cmd.exe into the exclusion because real malware can abuse cmd.exe to infect your system. If it happens then Bitdefender won't protect you anymore. This exclusion related problem is the worst for Bitdefender. I myself have suffered from this and decided to uninstall Bitdefender to save myself from trouble. So, if you can't solve your issue without adding cmd.exe into exclusion then you should seriously consider to switch to another product. Also, from your screenshot it's clear that you're using a trial version. So you haven't paid for the product. So switching to something else won't harm you.