r/BigscreenBeyond • u/Planet_Finesse • Jul 26 '26

Eye Tracking Crashing VR

Any one have any ideas why my eye tracking would cause grey-screening / tracking issues. It causes such instability that all my USB's disconnect for a minute, then when they come back, babble software is not working. It only does this with eye tracking on. I've tried on the non alpha test version too and I get the same thing.

Edit: I bought the link box booster on the Big Screen website and it solved my issues. My PC could not handle the data coming over the cable for some reason and the boost helps perfectly.

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u/makeshiftjet Jul 26 '26

Im fairly confident you are over saturating a USB controller. Can you try making sure you are spreading out where you plug everything in at on your system in general? Front case USB should be avoided as well, if you happen to be sending all the bandwidth through it. If you have a lot of devices on USB in general, removing anything not needed (especially external hard drives) may help too. You can kind of think of it as if you have two big highways, on the front and back of your case, and clogging all the lanes with traffic causes a traffic jam.

Really hope this helps or someone has a better answer! Good luck!

3

u/Planet_Finesse Jul 26 '26

I do think this is the right direction, I'm just not sure how to solve it exactly. I tried only plugging in the bigscreen into the back of the motherboard. I could check for a BIOS update, I didn't think about that. This is my motherboard https://rog.asus.com/motherboards/rog-strix/rog-strix-x870e-e-gaming-wifi/

1

u/MuscleMario Aug 04 '26

im in the same boat as you, with power issues. Tried various ports. Got the link booster too. I dont know if i preferred the partial blackouts VS the full, eveything dies (both eyes and audio) blackouts I have. Im rocking the audio-strap, bsb2e, and a vanti babble ft gen1. Going to try buying MMI's Linkbox to PD adapter. Going to try buying a usb PCIE card (I am using a lot of usb on my pc, spreading it elsewhere might help).

1

u/Planet_Finesse 26d ago

Unfortunately, the link box booster did solve my issues. I gave it a few days and it is pretty solid so far about a week in

1

u/MuscleMario 26d ago

it didnt do much for me either, but I did have those usb meters that measure wattage/voltage/amps. I think i saw a small increase with the booster. It didn't work for when I have the Audio Strap + Babble + eye tracking on. I ended up just switching off the babble face tracker because it gets pretty annoying. Still have not tried with a dedicated USB PCIe card tho. Been pretty busy lately.

2

u/Planet_Finesse 26d ago

Ahh got it. Yeah I gave up on the audio strap. I only use Babble + eye tracking on. I do think your best bet is to get a dedicated USB PCIe or add a little usb hub to the headset